- Report: #413482
Complaint Review: Enhanced Long Distance - San Antonio Texas
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Author Confirmed
Why?
Enhanced Long Distance
7411 John Smith Drive San Antonio, 78229 Texas, U.S.A.
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Enhanced Long Distance Unauthorized Charge on Phone Bill San Antonio Texas
Last month when I received my phone bill, I noticed a new charge for Enhanced Long Distance. I called Verizon and questioned the charge. I was told that I had visited some website and signed up for this service in order to receive $1000. in grocery coupons. I told the representative that I did no such thing, and he gave me a date of birth that wasn't even close to mine, and a maiden name that I had never even heard of. I told him that wasn't me and why would I sign up for a long distance plan when I already have free long distance in my plan with them. Verizon looked into the situation and handled everything. I hope this company gets charged and penalized for what they are doing.
Kathy
Collegeville, Pennsylvania
U.S.A.
Kathy
Collegeville, Pennsylvania
U.S.A.
