- Report: #1201854
Complaint Review: Enterprise Financial Group inc. (efg) - Irving Texas
-
Author Not Confirmed
Why?
Enterprise Financial Group inc. (efg)
P.O. Box 167907 Irving, 75016 Texas, USA
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Enterprise Financial Group, inc. (efg) Joe Williams,CCCMVSC Claims SupervisorP.O. Box 167907, Irving Texas 75016877-838-3322 Refuses to honor vehicle extended service contract Irving Texas
On October 26,2014 while on a hunting trip my Dodge Ram 2500 broke down. On the 27 The dodge dealer called to get a claim started. The company sent out a service inspectoy to inspect the damage and give them a report for the claim. The inspector stated I hade a modified truck with an aie lift kit and larger tires. Joe Williams stated they would not cover my truck because of those reasons. I explained that my truck is not lifted with no air lift. I stated that I have a air bag system to aid in the load weight distribution for hauling a fifth wheel trailer. I also explained that I explained to the contract seller that I had a 2 inch front leveling kit and larger tires. He stated no problem. After a day or two they agreed to pay for the parts to repair my truck, and that i would pay the labor. I agreed so I could get my truck. The companies part was $2,914.00 My part for labor was over $800.00. My contract is a $100.00 deductable. Mr Williams now states that my truck is a lifted vehicle ( those that are not at the factory Recommended Specifications) and now my truck is excluded from eligibility for coverage. He stated that this settlement was a compromise to assist me in my loss and would provide the repair shop payment for the parts to complete the repairs. On January 2,2015 I took my truck for some transmission repairs. The company (EFG) Enterprise Financila Group refuses to honor the contract and no furture claims. There is still 1 and1half years and 70,000 miles left on my contract. Frank Florence, Arizona
