- Report: #1037775
Complaint Review: Enterprise Rent-A-Car - Internet
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Author Confirmed
Why?
Enterprise Rent-A-Car
104 Greenville Blvd SE 27858 Internet, United States of America
Phone:
2523212805
Web:
www.Enterprise.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Enterprise Rent-A-Car Bad customer service and unbelievable charges Internet
Enterprise Rent-A-Car has very poor customer service. I recently rented a vehicle from them and it wasn't clean and I got over charged for the whole time even though the dealership that was repairing my car fronted the bill. I got the car with hardly any gas in it and seats were spotted as if someone urinated in them. When I was told to bring the car back I was supposed to get back $176 instead I only received $95 for charges I didn't agree to extend throughout the weekend. The representative had an attitude problem as he sped off to the dealership to drop me off. These are some self absorbed bastards!!!! If you can avoid them and rent from somewhere else please do it!! Do Not Send Them Any Business!!!!!
1 Updates & Rebuttals
Enterprise Rent-A-Car
St. Louis,Missouri,
Enterprise Cares
#2UPDATE Employee
Mon, April 01, 2013
Thank you for your post. My name is Katherine and I am on the Enterprise Social Media Team. We would like to look further into your recent rental experience. Please email Care[at]Enterprise.com with your contact information, rental agreement number, and exact branch location. In the subject line please also type reference #130401-000654.
Thank you!
Katherine
