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  • Report:  #991984

Complaint Review: Enterprise Rent a Car - Torrance California

Reported By:
Bella - , California, United States of America
Submitted:
Updated:

Enterprise Rent a Car
20625 HAWTHORNE BLVD Torrance, 90503-3203 California, United States of America
Phone:
(310) 370-5811
Web:
http://www.enterprise.com/car_rental/deeplinkmap.do?gpbr=3221&bid=004&cnty=US
Categories:
Tell us has your experience with this business or person been good? What's this?
My credit card was charged $306.60 by Enterprise Rent a Car out of the blue in January.


The last time I rented a car from them was in July and that charge was taken care of by my insurance company (following a car accident).


2 Updates & Rebuttals

Ken

Colorado,
USA
I have a question..

#2Consumer Comment

Sun, January 06, 2013

What was the "out of the blue" charge for?

You did ask, didn't you?


Enterprise Rent-A-Car

St. Louis,
Missouri,
USA
Enterprise Cares

#3UPDATE Employee

Sun, January 06, 2013

Bella,
Weve taken note of your concern and would like to have the opportunity to look into this for you. Please send us a detailed email to care[at]enterprise.com including the exact rental location, your contact information, your rental agreement or reservation number and any additional information regarding your experience.
 
When emailing, please list Reference Number 130106-000042 in the subject line. We look forward to hearing from you.
 
Respectfully,
Carol
Social Media
Enterprise Rent-A-Car

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