Jennifer
Moore,#2Author of original report
Tue, August 01, 2006
The way everything is worded on Ticketmaster you don't know that you are signing up for the trial, you think you are entering your e-mail address for Ticketmaster, if they need it. It is very sneaky and not clear when you are ordering tickets. I know I will not use them again. I just went to the local arena to buy concert tickets, without it costing me an arm and a leg in "extra" fees and not to mention the addition to my credit card. I paid a lot less for concert tickets, so that is how I will go. I am also telling everyone I know about my experience, I have already run into several people who had the same problem with Ticketmaster and Entertainment Rewards. Don't you think we all would remember if we signed up for something like that willingly. I also have always bought the Entertainment Rewards discount book form the area schools and that will no longer happen.
Franci
Charleston,#3UPDATE Employee
Sat, July 29, 2006
It really infuriates me that I see so many people complaining about this. First of all this promotion is ONLY offered on internet purchases therefor you have to enter your informaion and agree yourself, It's not like it could be the fault of an employee. If you had been so cautious then you would have seen that it says by entering your email address and clicking YES you give Ticketmaster permission to send you name, credit card information, and phone number to ENTERTAINMENT REWARDS ONLY for benefit purposes. You also agree to be billed $9.00 per month everymonth after your free trial. It also states that you can change the credit card anytime after your free trial with Entertainment Rewards. Therefor you have to enter your email address and click yes to become a member of Entertainment Rewards. It really blows my mind the amount of people that place blame on the companies instead of admitting their own fault of failing to read before entering their email address and clicking yes.