Complaint Review: Entrepreneurs Across America - Denton Texas

On May 23rd of 2005 I had a young man come to my door asking me to buy magazines.He pulled the the typical info others had posted, being flirty, talking about trying to take a trip to cancun, etc...I ordered 2 magazines totalling $125.00, what I thought was really high, but it included a 3 year subscription and other fees as others have noted.

Well, by the time it was all said and done I had remembered a report of hearing something about these "scam magazine sales" door to door.So, I looked them up online.Found this site plus other info so I called my bank and stopped payment on the check I had written as well as sending in the cancellation notice as directed on the copy of the receipt I had.

I thought everything was fine and it was taken care of until on June 25th I received a letter from TRS Recovery Services stating that they were collecting a debt for a stop payment on a check in the amount of $125 to EAA.I called them and explained the situation and they told me that EAA needed to contact their Merchant Services Department to cancel the collection of this debt.

I no longer had the info on EAA so I asked if they had a number for them and they indeed did and gave it to me.I called and spoke with Amelia (who by the way has the most horrid customer service skills I have ever encountered in my entire life)who informed me that she needed the receipt # in order to confirm my order had been cancelled.I did not have the info anymore, my mistake I know, and told her so.She basically told me there was nothing she could do then other than look through all the receipts from my area to see if she could find it and that would take several weeks.She also proceeds to argue with me and tell me that all I had to do was cancel thr order and they would issue a refund that I had no right to stop payment on my check so it was basically my problem because I handled it wrong.I explained to her that I had read enough info on her company to know that the risk of getting my money back was too high and that is why I stopped payment and that they were nothing but a scam.I believe it was at that point that she hung up on me.In the meantime I have a collection company trying to get money from me and I also am at risk of having my check writing privelages revoked.

I tell her that doesn't fly and something more needs to be done and NOW.She has no solution so I call the collection company back and the receipt # is written on the check.So I call the lovely Amelia back to give her the information and she looks at my information and confirms that yes they did receive the cancellation and that she will contact TRS Recovery to have them stop any further collection on this.Well, that was on July 12th and TRS has still not heard form Amelia.

Last week I call Amelia and she is out to lunch.Today I call Amelia and the # I have for them that I have called several times now just rings and rings and rings.So, I have no clue what to do from this point.I will continue to try to get some resolution but in the meantime TRS is still handling this as a debt that can be reported on my credit bereau as derogatory.

So, I am continueing to try to contact someone there and hopefully get this resolved so that I don't have the collection company breathing down my throat for money or revoking my check writing privelages or even stopping me from opening any further checking or savings accounts or ruining my credit.

So, my advice is to NEVER NEVER NEVER buy a magazine from anyone selling them door to door and especially not Entrepreneurs Across America.

Oh, also when I looked up the phone # for EAA online it brings up a Dr.James Whitmer in Denton TX.So, not sure what that is all about?!?!? I can't imagine it is an error that this name is listed to the number where I know I have talked to wonderful Amelia?? Maybe there is even more here than meets the eye.

And by the way I know this is full of typos but with limited time on the internet I haven't time to proof read so please exuse me.

Angel

Kansas City, Missouri
U.S.A.