- Report: #1377450
Complaint Review: Envato Market - Internet
-
Author Not Confirmed
Why?
Envato Market
Internet, USA
Web:
https://codecanyon.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Envato Market Codecanyon Selling unfinish scripts full with bugs and denied refund Australia Internet
I purchased 3 apps from a developer in Codcanyon - after 2 months of trying with the devleoper to get the apps to work I decided to request a refund and provide proof to Codecanyon that apps purchased don't function as they supposed to and prove that developer is aware of the issues.
I received an email back denied my request for refund. Read below.
Hey,
Thank you for your patience. We have completed an assessment of the item and have not been able to replicate the issue you described. Also, we have confirmed the item is of acceptable quality for the Marketplaces.
We have considered your specific request and on this occasion we’re not able to offer a refund or credit for this item.
Our recommendation is to consider these options to achieve your goals:
- Contact the author of the item and seek specific help
- Ask questions in the item comments section
- Start a conversation in the forums to get some help from the Community
- Consider another source of assistance. (i.e. studio.envato.com)
I appreciate your experience with this item hasn’t been ideal. We’re not disputing this. On this occasion we are just not able to offer a refund or credit.
Regards,
Thinesh P
L2 Help Officer
This is for scripts that deverloper can't fix and also I provide prove that scripts don't work. Not too mentioned Itunes store rejected project because the app is not native while developer and Codecanyon are advertising items as native apps.
Don't waste your time buying from codecanyon because they will always find a solution not to refund people even if script or item you purchased don't work. They are in the business of promoting thief and taking people money for nothing. I just waste over $100.00 .
