- Report: #147515
Complaint Review: EPassporte - PayPal - A1websolutions - Internet
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EPassporte - PayPal - A1websolutions
www.PayPal.com; www.ePassporte.com; www.a1websolutions.com Internet, U.S.A.
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EPassporte - PayPal - A1websolutions RIPOFF Outright theft of funds from my account. Without my knowledge or authorization, PayPal gave away my 473.00: every cent I had. Internet *EDitor's Suggestions on how to get your money back into your bank account!
*REBUTTAL Owner of company: In Response th the accusations about A1WebSolutions - Paypal has blatently LIED
*REBUTTAL Owner of company: In Response th the accusations about A1WebSolutions - Paypal has blatently LIED
*REBUTTAL Owner of company: In Response th the accusations about A1WebSolutions - Paypal has blatently LIED
*REBUTTAL Owner of company: In Response th the accusations about A1WebSolutions - Paypal has blatently LIED
*Author of original report: statements I have made cannot be libelous, as I am only QUOTING the emails I received from him
*Consumer Comment: a1websolutions is a scam, fraud, bad review
Hi! My name is Anne, and I'd like you to know about a little bit of hell-on-earth I've been experiencing lately.
On the 26h of May, I buried my father. No, paypal didn't kill him. His heart did. But here's the thing-- The next day, I discovered that paypal had cleaned me out. Every cent I had. And then some. I got a phone call: "Did you know that your bank account is overdrawn?"
I looked up the information. Paypal had given $473.20 of my hard-earned money (every cent I had) to someone I had never heard of. Never been to their website. Never ordered anything from. Never even sent them an email, or requested information, or filled in a mailing list form. NOTHING.
Yeah, Nothing. That's how much money I've got now. Oh, wait--- after they cleaned me out, they had the unmitigated gall to try to debit my bank account for some other things!
It seems that a still unknown party got a1websolutions (their webhost, I guess) to do the paypal debit for them. And then send the money to Mr.??'s ePassporte account. Then ePassporte froze the account. So nobody can get their money back. I do not think that a1websolutions is fraudulent. But I do think that they are careless. But this other person needs to go to jail! And somehow be banned from accessing the Internet forever!
What happens when you try to notify Paypal that they have allowed your account to be hacked? Robbed? The only way to do it is to submit a "Buyer Complaint."
Can you believe it? It seems they actually think they are perfect! Invincible. Un-hackable. Totally secure. After all, they have allowed for no way to submit a "Fraud Complaint."
Okay, so I submitted a "Buyer Complaint." When I sent it, I was forced to choose one of their reasons. Guess what? Fraud wasn't listed! I had to settle for "Non-Receipt" as a reason. At the time,I had every hope of getting back my money. I really needed it.
After all, I had to pay for funeral expenses, an unexpected airline ticket, and a few monthly bills that were waiting back home.
Ten days later, Paypal "resolved the case in my favor." How much did I get back? Zero dollars and zero cents! What a way to treat a widowed mother/teacher. I still had a lot of month to go before my next monthly paycheck, too.
Here is their final email to me:
>Dear Anne,
>
>After careful review, we have concluded our investigation of the Buyer Complaint described below.
>
>We have decided in your favor, however, we were unable to recover any funds from the seller's account. As stated in the PayPal User Agreement, recovery of funds associated with a Buyer Complaint cannot be guaranteed.
>
>We will make our best effort to recover the funds in question if they become available in the seller's account in the future. Please be assured that we will also take appropriate action against the seller's account, which may include limitation of the seller's account privileges.
--------------------------------------------------------
(Oh, wow, they ruined my life, but you are sentencing them to an account suspension! That'll really teach 'em, won't it?)
Anne
Carrollton, Texas
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
Click here to read other Rip Off Reports on PayPal
On the 26h of May, I buried my father. No, paypal didn't kill him. His heart did. But here's the thing-- The next day, I discovered that paypal had cleaned me out. Every cent I had. And then some. I got a phone call: "Did you know that your bank account is overdrawn?"
I looked up the information. Paypal had given $473.20 of my hard-earned money (every cent I had) to someone I had never heard of. Never been to their website. Never ordered anything from. Never even sent them an email, or requested information, or filled in a mailing list form. NOTHING.
Yeah, Nothing. That's how much money I've got now. Oh, wait--- after they cleaned me out, they had the unmitigated gall to try to debit my bank account for some other things!
It seems that a still unknown party got a1websolutions (their webhost, I guess) to do the paypal debit for them. And then send the money to Mr.??'s ePassporte account. Then ePassporte froze the account. So nobody can get their money back. I do not think that a1websolutions is fraudulent. But I do think that they are careless. But this other person needs to go to jail! And somehow be banned from accessing the Internet forever!
What happens when you try to notify Paypal that they have allowed your account to be hacked? Robbed? The only way to do it is to submit a "Buyer Complaint."
Can you believe it? It seems they actually think they are perfect! Invincible. Un-hackable. Totally secure. After all, they have allowed for no way to submit a "Fraud Complaint."
Okay, so I submitted a "Buyer Complaint." When I sent it, I was forced to choose one of their reasons. Guess what? Fraud wasn't listed! I had to settle for "Non-Receipt" as a reason. At the time,I had every hope of getting back my money. I really needed it.
After all, I had to pay for funeral expenses, an unexpected airline ticket, and a few monthly bills that were waiting back home.
Ten days later, Paypal "resolved the case in my favor." How much did I get back? Zero dollars and zero cents! What a way to treat a widowed mother/teacher. I still had a lot of month to go before my next monthly paycheck, too.
Here is their final email to me:
>Dear Anne,
>
>After careful review, we have concluded our investigation of the Buyer Complaint described below.
>
>We have decided in your favor, however, we were unable to recover any funds from the seller's account. As stated in the PayPal User Agreement, recovery of funds associated with a Buyer Complaint cannot be guaranteed.
>
>We will make our best effort to recover the funds in question if they become available in the seller's account in the future. Please be assured that we will also take appropriate action against the seller's account, which may include limitation of the seller's account privileges.
--------------------------------------------------------
(Oh, wow, they ruined my life, but you are sentencing them to an account suspension! That'll really teach 'em, won't it?)
Anne
Carrollton, Texas
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
Click here to read other Rip Off Reports on PayPal
6 Updates & Rebuttals
1369
United States of Americaa1websolutions is a scam, fraud, bad review
#2Consumer Comment
Sat, April 28, 2012
vinod from a1websolution is a total scam,fraud. this idiot demanding full pay before completing the project. didnt answer my emails for 5 days then deleted my files.
whatever you do do not do business with vinod or a1websolution. they will try to extort money from you. vinod is also very rude and non professional.
Anne
Carrollton,Texas,
U.S.A.
statements I have made cannot be libelous, as I am only QUOTING the emails I received from him
#3Author of original report
Wed, June 29, 2005
I would like to remind Paul that these statements I have made cannot be libelous, as I am only QUOTING the emails I received from him, his company, and PayPal. And I have saved all those emails. He was the one who led me to believe his company initiated the PayPal transaction on someone else's behalf. Also, I would like to point out that I have noted him as a fellow-victim in my original report. It is true, he has a flawless record on the Web. I researched his company. Only honorable stuff. It does seem, however, after reading Paul's comments, that PayPal is acting in an even MORE DEVIOUS manner than I first suspected. Ding-- one point for agreement. They are not informing me nearly enough of what is going on, and have labeled my case "closed." The transaction number no longer works. So I can't go back and update it anymore. Does anyone have a phone number for the complaint department at PayPal? As to the supposition that I am the victim of an internet Phishing scam--- Buzz- you lose one point. I've been around the block too many times for that one. I have received those emails. I dump them, saying to myself, "What kind of idiot do they think I am?" Paypal always tells us to log in on our own, not to follow links in email. No, on the contrary, I suspect that hacking or some kind of more complicated identity theft was involved. I really have no way to know how the now-apparent CULPRIT, BEN SILVAS, got access to my paypal account. (For whatever reason, they wouldn't give me his name before) Now to clear something up-- PayPal gave my money to your company, Paul. They took every cent I had ($300)in my PayPal account, and then debited my bank account for the rest. This is completely possible when you have your VISA CheckCard listed as your primary payment. The part that was debited from the bank will be replaced. My bank has just today assured me of this. My dispute, my fight, my issue, then, is NOT with Paul Bradshaw or A1 Web Solutions, but with BEN SILVAS and PayPal. And PayPal, here's a word of warning: Have you noticed all the new competition cropping up? You'd better do a better job of customer service. Other companies do Shopping Cart setups. We disgruntled customers are going to go elsewhere...
Paul
Saint-Lazare De Vaudreuil,Quebec,
Canada
In Response th the accusations about A1WebSolutions - Paypal has blatently LIED
#4REBUTTAL Owner of company
Sun, June 26, 2005
To whom it may concern: I am the owner of A1WebSolutions, and the person that Paypal would have "Anne" believe stole her money. I am posting a copy of the letter I sent to "Anne" below. Paypal has blatently LIED to her, in an effort to place blame on me, (an existing paypal member in VERY GOOD STANDING prior to this incident), as it is much more cost effective and will save them the trouble of an investigation into what really happened. Paypal has told "Anne" that They have not had any contact with me, and that I have not responded at all to the dispute. This is not true, as I spoke on the phone with a woman named "Denise" from paypal, who would not give me her last name, but said her employee number was #7870 for a period of more than 2 hours, yet they will not tell that to the complaintant will they? This mess has had my paypal account "frozen" (I have learned from reading several acounts online, that Paypal is VERY GOOD at doing this ...), and I have lost revenue of at least $3000.00 already because of it! I can also provide screenshot proof of my paypal balance if required, that clearly shows that before they froze my account, on May 29, 2005, paypal debitted the $473.20 (plus a transaction fee of $14.02 - go figure!) from my account, putting it into a negative balance. I have nothing at all to hide here! In very short summary, I was referred by a client I have done many transactions with in the past year (without incident), to help a an accquaintance of theirs, who had paypal funds, but needed to pay money to my client with epassporte, as he did not have a paypal account. There was no way I could have known, that the paypal funds they sent to me were fraudulently obtained, nor is it my responsibility to establish the true ownership of any monetary amounts I receive, according to legal counsel I have obtained for this matter. I would also like to address the complaintant's claim, that myself, or my company performed a " PAYPAL DEBIT TRANSACTION" to her account. I have even spoke to paypal to confirm this, and NO SUCH "DEBIT TRANSACTION" EXISTS! It is 100% NOT POSSIBLE for ANY individual or business to debit anybody's paypal account, without prior permission by the account holder. Paypal (Denise) also agreed with me, that the most likely scenerio was that "Anne" was the victim of an Internet "phishing" scam, where thieves illegally obtain an individual's account details by sending them a very "official" looking email, claiming that their account has been flagged as vulnerable, and they must log into a page made to look very much like paypal, and update their account information. As a merchant, I cannot be held responsible for the fact that Anne may have fallen victim to such a scam, but I do I feel very bad about this. I want this situation to be settled probably MUCH more than Anne does, as it has cost me a few thousand dollars already in lost revenue, and that is not even mentioning the $473.00 that paypal has already debited my account, putting it in a negative balance!! I have offered to help "Anne" try to settle this matter, as I have a very large finacial interest in getting to the bottom of this that is MUCH MORE than her $473.00. I have emailed her on more than one occassion, asking her to either phone me, or give me a number to phone her at, so that we may confer all information we have , and try to bring this theif to justice, and maybe have a chance at recovering some portion of our monies owed. So far all I have got in return from her, was a rather hostile email, again accusing me of personally withdrawing the funds from her account, and demanding I return them, plus all the associated overdraft and NSF fees that she has supposedly received as a result of this unfortunate situation. I do understand her frustrations in this matter, but accusing the wrong person is not going to get her any closer to getting her money back. I too am frustrated, as it has cost me alot of out-of-pocket expenses to investigate this matter myself, since Paypal has made it more than obvious that I would suffocate holding my breath for Paypal to do their (expelative deleted) job, and be accountable to "Anne" as to how her account was compromised, and by whom ... In closing, I am attaching a copy of the most recent correspondance I sent to "Anne", to which I still have not had a reply as of this time. Furthermore, on the advice of my legal counsel, I am requesting that this libelous accusation against me and my company be retracted due to a lack of supporting evidence. I am prepared to commence litigations to do the same, but am hoping that this action will not be necessary. P.M. Bradshaw President A1Websolutions ------- ATTACHMENT -------- Hello Anne: I AM NOT PROTECTING ANYBODY IN THIS MESS! You need to realize this and calm down a bit. I am very willing to work with you in whatever way possible to solve this, as our paypal account has been suspended, and this has cost us a huge loss of income estimated at over $3000.00 already! I don't know why paypal is blatently LYING to you, as I spent 3 hours on the phone with a "Denise - #7870" from paypal who refused to give me her last name, as it was againt their policy, and I explained this entire scenerio to her. ME, NOR MY COMPANY DID NOT STEAL OR HELP TO STEAL any money from you! A company by the name of GOODWEBHITS.COM accessed your paypal account, and used it to fradulently send funds to me, that were exchanged for epassporte funds. Both paypal and Epassporte.com have records of investigation of this company/individual, with the following information: Registration Service Provided By: G.W.H Inc Contact: [email protected] Visit: http://www.goodwebhits.com Domain name: goodwebhits.com Administrative Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 *(this phonenumber AND address are for a mailbox service "MAIBOX EXCHANGE") Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Billing Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Technical Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Registrant Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Status: Locked Name Servers: dns1.name-services.com dns2.name-services.com dns3.name-services.com dns4.name-services.com dns5.name-services.com Creation date: 21 Apr 2004 20:12:04 Expiration date: 21 Apr 2006 20:12:04 ================================================ ** BEN SILVAS, is also registered as the owner of buytargethits.com Registration Service Provided By: M.A.T Inc Contact: [email protected] Visit: Domain name: buytargethits.com Administrative Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 *(This phone number AND coinciding address are listed to a JOE STROTMAN, 3483 Questa Dr, LOS ALAMOS, NEW MEXICO 87544) Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Billing Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Technical Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Registrant Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Status: Active Name Servers: dns1.name-services.com dns2.name-services.com dns3.name-services.com dns4.name-services.com dns5.name-services.com Creation date: 21 Mar 2005 22:00:17 Expiration date: 21 Mar 2006 22:00:17 As you can see, I am very diligently working at trying to get the real theif caught and brought to justice. I am going to contact the LOS ALAMOS POLICE DEPARTMENT to try to help us in this matter, as thus far, paypal has been VERY NEGLIGENT in trying to fix this, and would much rather just pin it all on me, then to try to get to the bottom of it! I can be reached days and evenings on my cellphone, at (717) 689-4432, or if you would give me a number I can contact you at, and a best time to call, I would be more than glad to explain everything I know this far to you. The assumtion that I have assisted or had any part in the removal of funds from your account, hold no truth at all, and I am wanting to correct this just as much as you are! I run a very legit business, and do not appreciate my business reptation being tarnished, because somebody else has removed money from your paypal account. If you could retract the report that you placed against my company, I would be very appreciative. I am willing to see this to the end and have justice served, but you have to know that I am on your side here, and work with me, not against me. By filing negative reports against my business, it will not bring you any closer to getting your money, OR MY MONEY back, but if we work together, and share any information we can gather, we may just have a chance at correcting this! I also explained to paypal very concisely that BOTH YOU AND I ARE VICTIMS HERE, and that you had NOT made any purchases from my company. Again it is my belief that paypal is content to place the blame on me, because it is much easier, and probably much more cost effective, than them having to use resources to try to find the real theif. If you will grant me the request of a telephone conversation with you, I am positive that I can assure you that I am working at trying to solve this, as I have at least 3 times the amount you have lost at stake in this matter also. I await your response. ------ END OF ATTACHMENT ------
Paul
Saint-Lazare De Vaudreuil,Quebec,
Canada
In Response th the accusations about A1WebSolutions - Paypal has blatently LIED
#5REBUTTAL Owner of company
Sun, June 26, 2005
To whom it may concern: I am the owner of A1WebSolutions, and the person that Paypal would have "Anne" believe stole her money. I am posting a copy of the letter I sent to "Anne" below. Paypal has blatently LIED to her, in an effort to place blame on me, (an existing paypal member in VERY GOOD STANDING prior to this incident), as it is much more cost effective and will save them the trouble of an investigation into what really happened. Paypal has told "Anne" that They have not had any contact with me, and that I have not responded at all to the dispute. This is not true, as I spoke on the phone with a woman named "Denise" from paypal, who would not give me her last name, but said her employee number was #7870 for a period of more than 2 hours, yet they will not tell that to the complaintant will they? This mess has had my paypal account "frozen" (I have learned from reading several acounts online, that Paypal is VERY GOOD at doing this ...), and I have lost revenue of at least $3000.00 already because of it! I can also provide screenshot proof of my paypal balance if required, that clearly shows that before they froze my account, on May 29, 2005, paypal debitted the $473.20 (plus a transaction fee of $14.02 - go figure!) from my account, putting it into a negative balance. I have nothing at all to hide here! In very short summary, I was referred by a client I have done many transactions with in the past year (without incident), to help a an accquaintance of theirs, who had paypal funds, but needed to pay money to my client with epassporte, as he did not have a paypal account. There was no way I could have known, that the paypal funds they sent to me were fraudulently obtained, nor is it my responsibility to establish the true ownership of any monetary amounts I receive, according to legal counsel I have obtained for this matter. I would also like to address the complaintant's claim, that myself, or my company performed a " PAYPAL DEBIT TRANSACTION" to her account. I have even spoke to paypal to confirm this, and NO SUCH "DEBIT TRANSACTION" EXISTS! It is 100% NOT POSSIBLE for ANY individual or business to debit anybody's paypal account, without prior permission by the account holder. Paypal (Denise) also agreed with me, that the most likely scenerio was that "Anne" was the victim of an Internet "phishing" scam, where thieves illegally obtain an individual's account details by sending them a very "official" looking email, claiming that their account has been flagged as vulnerable, and they must log into a page made to look very much like paypal, and update their account information. As a merchant, I cannot be held responsible for the fact that Anne may have fallen victim to such a scam, but I do I feel very bad about this. I want this situation to be settled probably MUCH more than Anne does, as it has cost me a few thousand dollars already in lost revenue, and that is not even mentioning the $473.00 that paypal has already debited my account, putting it in a negative balance!! I have offered to help "Anne" try to settle this matter, as I have a very large finacial interest in getting to the bottom of this that is MUCH MORE than her $473.00. I have emailed her on more than one occassion, asking her to either phone me, or give me a number to phone her at, so that we may confer all information we have , and try to bring this theif to justice, and maybe have a chance at recovering some portion of our monies owed. So far all I have got in return from her, was a rather hostile email, again accusing me of personally withdrawing the funds from her account, and demanding I return them, plus all the associated overdraft and NSF fees that she has supposedly received as a result of this unfortunate situation. I do understand her frustrations in this matter, but accusing the wrong person is not going to get her any closer to getting her money back. I too am frustrated, as it has cost me alot of out-of-pocket expenses to investigate this matter myself, since Paypal has made it more than obvious that I would suffocate holding my breath for Paypal to do their (expelative deleted) job, and be accountable to "Anne" as to how her account was compromised, and by whom ... In closing, I am attaching a copy of the most recent correspondance I sent to "Anne", to which I still have not had a reply as of this time. Furthermore, on the advice of my legal counsel, I am requesting that this libelous accusation against me and my company be retracted due to a lack of supporting evidence. I am prepared to commence litigations to do the same, but am hoping that this action will not be necessary. P.M. Bradshaw President A1Websolutions ------- ATTACHMENT -------- Hello Anne: I AM NOT PROTECTING ANYBODY IN THIS MESS! You need to realize this and calm down a bit. I am very willing to work with you in whatever way possible to solve this, as our paypal account has been suspended, and this has cost us a huge loss of income estimated at over $3000.00 already! I don't know why paypal is blatently LYING to you, as I spent 3 hours on the phone with a "Denise - #7870" from paypal who refused to give me her last name, as it was againt their policy, and I explained this entire scenerio to her. ME, NOR MY COMPANY DID NOT STEAL OR HELP TO STEAL any money from you! A company by the name of GOODWEBHITS.COM accessed your paypal account, and used it to fradulently send funds to me, that were exchanged for epassporte funds. Both paypal and Epassporte.com have records of investigation of this company/individual, with the following information: Registration Service Provided By: G.W.H Inc Contact: [email protected] Visit: http://www.goodwebhits.com Domain name: goodwebhits.com Administrative Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 *(this phonenumber AND address are for a mailbox service "MAIBOX EXCHANGE") Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Billing Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Technical Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Registrant Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Status: Locked Name Servers: dns1.name-services.com dns2.name-services.com dns3.name-services.com dns4.name-services.com dns5.name-services.com Creation date: 21 Apr 2004 20:12:04 Expiration date: 21 Apr 2006 20:12:04 ================================================ ** BEN SILVAS, is also registered as the owner of buytargethits.com Registration Service Provided By: M.A.T Inc Contact: [email protected] Visit: Domain name: buytargethits.com Administrative Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 *(This phone number AND coinciding address are listed to a JOE STROTMAN, 3483 Questa Dr, LOS ALAMOS, NEW MEXICO 87544) Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Billing Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Technical Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Registrant Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Status: Active Name Servers: dns1.name-services.com dns2.name-services.com dns3.name-services.com dns4.name-services.com dns5.name-services.com Creation date: 21 Mar 2005 22:00:17 Expiration date: 21 Mar 2006 22:00:17 As you can see, I am very diligently working at trying to get the real theif caught and brought to justice. I am going to contact the LOS ALAMOS POLICE DEPARTMENT to try to help us in this matter, as thus far, paypal has been VERY NEGLIGENT in trying to fix this, and would much rather just pin it all on me, then to try to get to the bottom of it! I can be reached days and evenings on my cellphone, at (717) 689-4432, or if you would give me a number I can contact you at, and a best time to call, I would be more than glad to explain everything I know this far to you. The assumtion that I have assisted or had any part in the removal of funds from your account, hold no truth at all, and I am wanting to correct this just as much as you are! I run a very legit business, and do not appreciate my business reptation being tarnished, because somebody else has removed money from your paypal account. If you could retract the report that you placed against my company, I would be very appreciative. I am willing to see this to the end and have justice served, but you have to know that I am on your side here, and work with me, not against me. By filing negative reports against my business, it will not bring you any closer to getting your money, OR MY MONEY back, but if we work together, and share any information we can gather, we may just have a chance at correcting this! I also explained to paypal very concisely that BOTH YOU AND I ARE VICTIMS HERE, and that you had NOT made any purchases from my company. Again it is my belief that paypal is content to place the blame on me, because it is much easier, and probably much more cost effective, than them having to use resources to try to find the real theif. If you will grant me the request of a telephone conversation with you, I am positive that I can assure you that I am working at trying to solve this, as I have at least 3 times the amount you have lost at stake in this matter also. I await your response. ------ END OF ATTACHMENT ------
Paul
Saint-Lazare De Vaudreuil,Quebec,
Canada
In Response th the accusations about A1WebSolutions - Paypal has blatently LIED
#6REBUTTAL Owner of company
Sun, June 26, 2005
To whom it may concern: I am the owner of A1WebSolutions, and the person that Paypal would have "Anne" believe stole her money. I am posting a copy of the letter I sent to "Anne" below. Paypal has blatently LIED to her, in an effort to place blame on me, (an existing paypal member in VERY GOOD STANDING prior to this incident), as it is much more cost effective and will save them the trouble of an investigation into what really happened. Paypal has told "Anne" that They have not had any contact with me, and that I have not responded at all to the dispute. This is not true, as I spoke on the phone with a woman named "Denise" from paypal, who would not give me her last name, but said her employee number was #7870 for a period of more than 2 hours, yet they will not tell that to the complaintant will they? This mess has had my paypal account "frozen" (I have learned from reading several acounts online, that Paypal is VERY GOOD at doing this ...), and I have lost revenue of at least $3000.00 already because of it! I can also provide screenshot proof of my paypal balance if required, that clearly shows that before they froze my account, on May 29, 2005, paypal debitted the $473.20 (plus a transaction fee of $14.02 - go figure!) from my account, putting it into a negative balance. I have nothing at all to hide here! In very short summary, I was referred by a client I have done many transactions with in the past year (without incident), to help a an accquaintance of theirs, who had paypal funds, but needed to pay money to my client with epassporte, as he did not have a paypal account. There was no way I could have known, that the paypal funds they sent to me were fraudulently obtained, nor is it my responsibility to establish the true ownership of any monetary amounts I receive, according to legal counsel I have obtained for this matter. I would also like to address the complaintant's claim, that myself, or my company performed a " PAYPAL DEBIT TRANSACTION" to her account. I have even spoke to paypal to confirm this, and NO SUCH "DEBIT TRANSACTION" EXISTS! It is 100% NOT POSSIBLE for ANY individual or business to debit anybody's paypal account, without prior permission by the account holder. Paypal (Denise) also agreed with me, that the most likely scenerio was that "Anne" was the victim of an Internet "phishing" scam, where thieves illegally obtain an individual's account details by sending them a very "official" looking email, claiming that their account has been flagged as vulnerable, and they must log into a page made to look very much like paypal, and update their account information. As a merchant, I cannot be held responsible for the fact that Anne may have fallen victim to such a scam, but I do I feel very bad about this. I want this situation to be settled probably MUCH more than Anne does, as it has cost me a few thousand dollars already in lost revenue, and that is not even mentioning the $473.00 that paypal has already debited my account, putting it in a negative balance!! I have offered to help "Anne" try to settle this matter, as I have a very large finacial interest in getting to the bottom of this that is MUCH MORE than her $473.00. I have emailed her on more than one occassion, asking her to either phone me, or give me a number to phone her at, so that we may confer all information we have , and try to bring this theif to justice, and maybe have a chance at recovering some portion of our monies owed. So far all I have got in return from her, was a rather hostile email, again accusing me of personally withdrawing the funds from her account, and demanding I return them, plus all the associated overdraft and NSF fees that she has supposedly received as a result of this unfortunate situation. I do understand her frustrations in this matter, but accusing the wrong person is not going to get her any closer to getting her money back. I too am frustrated, as it has cost me alot of out-of-pocket expenses to investigate this matter myself, since Paypal has made it more than obvious that I would suffocate holding my breath for Paypal to do their (expelative deleted) job, and be accountable to "Anne" as to how her account was compromised, and by whom ... In closing, I am attaching a copy of the most recent correspondance I sent to "Anne", to which I still have not had a reply as of this time. Furthermore, on the advice of my legal counsel, I am requesting that this libelous accusation against me and my company be retracted due to a lack of supporting evidence. I am prepared to commence litigations to do the same, but am hoping that this action will not be necessary. P.M. Bradshaw President A1Websolutions ------- ATTACHMENT -------- Hello Anne: I AM NOT PROTECTING ANYBODY IN THIS MESS! You need to realize this and calm down a bit. I am very willing to work with you in whatever way possible to solve this, as our paypal account has been suspended, and this has cost us a huge loss of income estimated at over $3000.00 already! I don't know why paypal is blatently LYING to you, as I spent 3 hours on the phone with a "Denise - #7870" from paypal who refused to give me her last name, as it was againt their policy, and I explained this entire scenerio to her. ME, NOR MY COMPANY DID NOT STEAL OR HELP TO STEAL any money from you! A company by the name of GOODWEBHITS.COM accessed your paypal account, and used it to fradulently send funds to me, that were exchanged for epassporte funds. Both paypal and Epassporte.com have records of investigation of this company/individual, with the following information: Registration Service Provided By: G.W.H Inc Contact: [email protected] Visit: http://www.goodwebhits.com Domain name: goodwebhits.com Administrative Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 *(this phonenumber AND address are for a mailbox service "MAIBOX EXCHANGE") Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Billing Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Technical Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Registrant Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Status: Locked Name Servers: dns1.name-services.com dns2.name-services.com dns3.name-services.com dns4.name-services.com dns5.name-services.com Creation date: 21 Apr 2004 20:12:04 Expiration date: 21 Apr 2006 20:12:04 ================================================ ** BEN SILVAS, is also registered as the owner of buytargethits.com Registration Service Provided By: M.A.T Inc Contact: [email protected] Visit: Domain name: buytargethits.com Administrative Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 *(This phone number AND coinciding address are listed to a JOE STROTMAN, 3483 Questa Dr, LOS ALAMOS, NEW MEXICO 87544) Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Billing Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Technical Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Registrant Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Status: Active Name Servers: dns1.name-services.com dns2.name-services.com dns3.name-services.com dns4.name-services.com dns5.name-services.com Creation date: 21 Mar 2005 22:00:17 Expiration date: 21 Mar 2006 22:00:17 As you can see, I am very diligently working at trying to get the real theif caught and brought to justice. I am going to contact the LOS ALAMOS POLICE DEPARTMENT to try to help us in this matter, as thus far, paypal has been VERY NEGLIGENT in trying to fix this, and would much rather just pin it all on me, then to try to get to the bottom of it! I can be reached days and evenings on my cellphone, at (717) 689-4432, or if you would give me a number I can contact you at, and a best time to call, I would be more than glad to explain everything I know this far to you. The assumtion that I have assisted or had any part in the removal of funds from your account, hold no truth at all, and I am wanting to correct this just as much as you are! I run a very legit business, and do not appreciate my business reptation being tarnished, because somebody else has removed money from your paypal account. If you could retract the report that you placed against my company, I would be very appreciative. I am willing to see this to the end and have justice served, but you have to know that I am on your side here, and work with me, not against me. By filing negative reports against my business, it will not bring you any closer to getting your money, OR MY MONEY back, but if we work together, and share any information we can gather, we may just have a chance at correcting this! I also explained to paypal very concisely that BOTH YOU AND I ARE VICTIMS HERE, and that you had NOT made any purchases from my company. Again it is my belief that paypal is content to place the blame on me, because it is much easier, and probably much more cost effective, than them having to use resources to try to find the real theif. If you will grant me the request of a telephone conversation with you, I am positive that I can assure you that I am working at trying to solve this, as I have at least 3 times the amount you have lost at stake in this matter also. I await your response. ------ END OF ATTACHMENT ------
Paul
Saint-Lazare De Vaudreuil,Quebec,
Canada
In Response th the accusations about A1WebSolutions - Paypal has blatently LIED
#7REBUTTAL Owner of company
Sun, June 26, 2005
To whom it may concern: I am the owner of A1WebSolutions, and the person that Paypal would have "Anne" believe stole her money. I am posting a copy of the letter I sent to "Anne" below. Paypal has blatently LIED to her, in an effort to place blame on me, (an existing paypal member in VERY GOOD STANDING prior to this incident), as it is much more cost effective and will save them the trouble of an investigation into what really happened. Paypal has told "Anne" that They have not had any contact with me, and that I have not responded at all to the dispute. This is not true, as I spoke on the phone with a woman named "Denise" from paypal, who would not give me her last name, but said her employee number was #7870 for a period of more than 2 hours, yet they will not tell that to the complaintant will they? This mess has had my paypal account "frozen" (I have learned from reading several acounts online, that Paypal is VERY GOOD at doing this ...), and I have lost revenue of at least $3000.00 already because of it! I can also provide screenshot proof of my paypal balance if required, that clearly shows that before they froze my account, on May 29, 2005, paypal debitted the $473.20 (plus a transaction fee of $14.02 - go figure!) from my account, putting it into a negative balance. I have nothing at all to hide here! In very short summary, I was referred by a client I have done many transactions with in the past year (without incident), to help a an accquaintance of theirs, who had paypal funds, but needed to pay money to my client with epassporte, as he did not have a paypal account. There was no way I could have known, that the paypal funds they sent to me were fraudulently obtained, nor is it my responsibility to establish the true ownership of any monetary amounts I receive, according to legal counsel I have obtained for this matter. I would also like to address the complaintant's claim, that myself, or my company performed a " PAYPAL DEBIT TRANSACTION" to her account. I have even spoke to paypal to confirm this, and NO SUCH "DEBIT TRANSACTION" EXISTS! It is 100% NOT POSSIBLE for ANY individual or business to debit anybody's paypal account, without prior permission by the account holder. Paypal (Denise) also agreed with me, that the most likely scenerio was that "Anne" was the victim of an Internet "phishing" scam, where thieves illegally obtain an individual's account details by sending them a very "official" looking email, claiming that their account has been flagged as vulnerable, and they must log into a page made to look very much like paypal, and update their account information. As a merchant, I cannot be held responsible for the fact that Anne may have fallen victim to such a scam, but I do I feel very bad about this. I want this situation to be settled probably MUCH more than Anne does, as it has cost me a few thousand dollars already in lost revenue, and that is not even mentioning the $473.00 that paypal has already debited my account, putting it in a negative balance!! I have offered to help "Anne" try to settle this matter, as I have a very large finacial interest in getting to the bottom of this that is MUCH MORE than her $473.00. I have emailed her on more than one occassion, asking her to either phone me, or give me a number to phone her at, so that we may confer all information we have , and try to bring this theif to justice, and maybe have a chance at recovering some portion of our monies owed. So far all I have got in return from her, was a rather hostile email, again accusing me of personally withdrawing the funds from her account, and demanding I return them, plus all the associated overdraft and NSF fees that she has supposedly received as a result of this unfortunate situation. I do understand her frustrations in this matter, but accusing the wrong person is not going to get her any closer to getting her money back. I too am frustrated, as it has cost me alot of out-of-pocket expenses to investigate this matter myself, since Paypal has made it more than obvious that I would suffocate holding my breath for Paypal to do their (expelative deleted) job, and be accountable to "Anne" as to how her account was compromised, and by whom ... In closing, I am attaching a copy of the most recent correspondance I sent to "Anne", to which I still have not had a reply as of this time. Furthermore, on the advice of my legal counsel, I am requesting that this libelous accusation against me and my company be retracted due to a lack of supporting evidence. I am prepared to commence litigations to do the same, but am hoping that this action will not be necessary. P.M. Bradshaw President A1Websolutions ------- ATTACHMENT -------- Hello Anne: I AM NOT PROTECTING ANYBODY IN THIS MESS! You need to realize this and calm down a bit. I am very willing to work with you in whatever way possible to solve this, as our paypal account has been suspended, and this has cost us a huge loss of income estimated at over $3000.00 already! I don't know why paypal is blatently LYING to you, as I spent 3 hours on the phone with a "Denise - #7870" from paypal who refused to give me her last name, as it was againt their policy, and I explained this entire scenerio to her. ME, NOR MY COMPANY DID NOT STEAL OR HELP TO STEAL any money from you! A company by the name of GOODWEBHITS.COM accessed your paypal account, and used it to fradulently send funds to me, that were exchanged for epassporte funds. Both paypal and Epassporte.com have records of investigation of this company/individual, with the following information: Registration Service Provided By: G.W.H Inc Contact: [email protected] Visit: http://www.goodwebhits.com Domain name: goodwebhits.com Administrative Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 *(this phonenumber AND address are for a mailbox service "MAIBOX EXCHANGE") Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Billing Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Technical Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Registrant Contact: G.W.H Inc Silvas Ben ([email protected]) +1.5626907750 Fax: +1.5626907750 1840 W. Whittier Blvd #627 La Habra, CA 90631 US Status: Locked Name Servers: dns1.name-services.com dns2.name-services.com dns3.name-services.com dns4.name-services.com dns5.name-services.com Creation date: 21 Apr 2004 20:12:04 Expiration date: 21 Apr 2006 20:12:04 ================================================ ** BEN SILVAS, is also registered as the owner of buytargethits.com Registration Service Provided By: M.A.T Inc Contact: [email protected] Visit: Domain name: buytargethits.com Administrative Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 *(This phone number AND coinciding address are listed to a JOE STROTMAN, 3483 Questa Dr, LOS ALAMOS, NEW MEXICO 87544) Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Billing Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Technical Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Registrant Contact: M.A.T Inc Silvas Ben ([email protected]) +1.5056620687 Fax: +1.5056620687 3483 Questa Dr. Los Alamos, 87544 US Status: Active Name Servers: dns1.name-services.com dns2.name-services.com dns3.name-services.com dns4.name-services.com dns5.name-services.com Creation date: 21 Mar 2005 22:00:17 Expiration date: 21 Mar 2006 22:00:17 As you can see, I am very diligently working at trying to get the real theif caught and brought to justice. I am going to contact the LOS ALAMOS POLICE DEPARTMENT to try to help us in this matter, as thus far, paypal has been VERY NEGLIGENT in trying to fix this, and would much rather just pin it all on me, then to try to get to the bottom of it! I can be reached days and evenings on my cellphone, at (717) 689-4432, or if you would give me a number I can contact you at, and a best time to call, I would be more than glad to explain everything I know this far to you. The assumtion that I have assisted or had any part in the removal of funds from your account, hold no truth at all, and I am wanting to correct this just as much as you are! I run a very legit business, and do not appreciate my business reptation being tarnished, because somebody else has removed money from your paypal account. If you could retract the report that you placed against my company, I would be very appreciative. I am willing to see this to the end and have justice served, but you have to know that I am on your side here, and work with me, not against me. By filing negative reports against my business, it will not bring you any closer to getting your money, OR MY MONEY back, but if we work together, and share any information we can gather, we may just have a chance at correcting this! I also explained to paypal very concisely that BOTH YOU AND I ARE VICTIMS HERE, and that you had NOT made any purchases from my company. Again it is my belief that paypal is content to place the blame on me, because it is much easier, and probably much more cost effective, than them having to use resources to try to find the real theif. If you will grant me the request of a telephone conversation with you, I am positive that I can assure you that I am working at trying to solve this, as I have at least 3 times the amount you have lost at stake in this matter also. I await your response. ------ END OF ATTACHMENT ------
