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  • Report:  #483004

Complaint Review: Epson Printers - Internet Nationwide

Reported By:
Dick - Camarillo, California, USA
Submitted:
Updated:

Epson Printers
www.Epson.com Internet, Nationwide, United States of America
Phone:
5622764392
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

When one of four ink cartridges is depleted, it disables the printer requiring the puyrchase of the cartridge. I have it set on "black ink only" yet the depleted cartridge is the color cayan! I called their customer service and was informed that is the way it is designed. The cost at Staples office supply is $18.00 for a small cartridge. I just ordered a remanufactured cayan and two black cartridges from (((competitor's name redacted))) for $7.00 each! However, they are out of cayan because Epson has filed a lawsuit against them from refilling their cartridges! I wonder why? They are getting a very limited amount from China because the suit has them "embargoed" at the port. However, they do get small releases but the next "release" is in about two weeks. The price of this very small ink cartridge at $18.00 is a pure rip off. I do believe this has come to the attention of consumer advocates and probably legal action will be taken.



<font color="red"><a href="/whyedited.asp" target="why">  sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name </a></font>  



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