- Report: #150574
Complaint Review: ESBI - Enhanced Service Billing - Internet
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Author Confirmed
Why?
ESBI - Enhanced Service Billing
Internet, U.S.A.
Phone:
888-760-3724
Web:
N/A
Categories:
Business Rating:
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ESBI - Enhanced Service Billing ripoff, unauthorized billing Internet
My phone company called me today and said I had a bill on the phone bill for $14.95 for Voice mail from Enhanced Service Billing Inc. I did not authorize this.
She had me call to cancel and be taken off any list they may have. I also asked where they had gotten my name and such or what did I sign up for that this was connected with. They just said the internet.
To get a refund or what ever they guy told me to go to MY phone co. He had me very upset by then and never gave me a straight anwser about my refund.
I don't understand how they can do this. I don't want voicemail and would never order it. This is not the first company to do this to me. I had one last year too. There should be a way to stop this from happening. And it shouldn't take me not using the web to do it.
Donna
White Pine, Michigan
U.S.A.
She had me call to cancel and be taken off any list they may have. I also asked where they had gotten my name and such or what did I sign up for that this was connected with. They just said the internet.
To get a refund or what ever they guy told me to go to MY phone co. He had me very upset by then and never gave me a straight anwser about my refund.
I don't understand how they can do this. I don't want voicemail and would never order it. This is not the first company to do this to me. I had one last year too. There should be a way to stop this from happening. And it shouldn't take me not using the web to do it.
Donna
White Pine, Michigan
U.S.A.
