- Report: #158722
Complaint Review: ESBI - Enhanced Services Billing - Internet
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Author Confirmed
Why?
ESBI - Enhanced Services Billing
billview.com\esbi Internet, U.S.A.
Phone:
888-330-3724
Web:
N/A
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Business Rating:
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ESBI - Enhanced Services Billing ripoff Internet
I received my unreasonably high telephone bill for August 24, 2005. When I looked at the "other charges" I noticed the billing for ESBI for a company called VoiceXpress, for a voice mail service.
I had never authorized these charges on my phone bill. After telephoning ESBI they connected me to VoiceXpress. There I was told that it was an international voice mail box, that I had signed up for over the internet.
They informed me that they would cancel my service(that I never ordered) and credit me the amount of the bill.
I got on the internet and located the web site for VoiceXpress, and what do I find, they dont even have a listing for voice mail. I wasn't very surprised about that.
Beth
Millersburg, Ohio
U.S.A.
I had never authorized these charges on my phone bill. After telephoning ESBI they connected me to VoiceXpress. There I was told that it was an international voice mail box, that I had signed up for over the internet.
They informed me that they would cancel my service(that I never ordered) and credit me the amount of the bill.
I got on the internet and located the web site for VoiceXpress, and what do I find, they dont even have a listing for voice mail. I wasn't very surprised about that.
Beth
Millersburg, Ohio
U.S.A.
