Embarq_jenny
Johnson City,#2UPDATE Employee
Fri, June 27, 2008
Hi G.T. My name is Jenny and I work with Embarq online support. I see that you have had issues with ESBI. It seems as though you need to have a block placed on your telephone line to prevent these 3rd party charges from appearing on future billing statements. This block (if available in your area) comes free of charge and prevents anyone but Embarq from charging on your account. If you would like me to add this to your account, please feel free to email me anytime at [email protected] and I will be happy to do that for you. Thanks Jenny R. Embarq online support team [email protected] www.embarq.com/freetv
Ssenko
Altamonte Springs,#3UPDATE Employee
Tue, June 24, 2008
Hello, my name is Steve and I am a rep in an Embarq retail store. I don't know if anyone in customer service informed you about being able to put third party provider charges in dispute. What that does is it puts the charges on more or less of a hold so you don't receive any late payment penalties. If you have any questions, or if there is anything I can help you out with, please send me an email [email protected] Thanks