We have been victimized also by Eschelon Merchant Services. First I was approached by a telemkartet person who claimed that we can have better merchant service rate because our good record. The the sale person, Michael Lee came to my office. He promised me 2.2% cap for four years and wrote it down on the contract. I told him that we are a business to business company and did not need credit card equipment. He told me that the credit card equipment was no charge and was part of PCI compliance. I DID not sign the personal guaranty form since I never mix the business with personal stuff.
However, immediately after, we found that Northern Leasing Systems charged us $99.00 per month (not $80.00 in Pasadena) and plus some miscellaneous charges per month. Also I found that that Eschelon rate was even higher than our existing merchant service, not to mention 2.2%. I request both Eschelon and Northern Leasing Systems to send me the documents that I signed. I found that the documents were not I signed. I have requested Eschelon to send me the original copies or copies that were certified by a notary. They never did. I have filled this to Attorney General and FTC. I urge that all Eschelon Victims should act together to crack this fraudulent company.