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  • Report:  #231191

Complaint Review: Estate Shutters Discount Blind And Shade Factory. Kristen Wolf - Ken Montoya. - Phoenix Arizona

Reported By:
- Los Angeles County, California,
Submitted:
Updated:

Estate Shutters Discount Blind And Shade Factory. Kristen Wolf - Ken Montoya.
1711 S.47th Avenue Suite 500 Phoenix, 85043 Arizona, U.S.A.
Phone:
602-254-5320
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Hello Consumers,

My name is Mr. Gump from Los Angeles County CA. My wife and I had purchased REAL BASSWOOD shutters for my house from "Discount Blind and Shade Factory" in May of 2004. Two days after I placed my order, I called DBSF and talked to Kristen Wolf personally (currently owner of Estate Shutters). I requested the color I originally had chosen to be changed. She proceeds to tell me my shutters had already been cut and painted, therefore my request to be impossible. I then say to Mrs. Wolf, well go ahead and install them. She then tells me installation was at least two months out..

After many heated phone calls, and bit of investigative report I come to find out I was actually getting Polywood from China, NOT Basswood as promised and paid for. For those of you who aren't aware, Polywood Shutters are made from recycled plastic HDPE - the plastic contained in Milk Jugs. When my Polywood shutters actually came in, My wife and I refused the order. Mrs. Wolf then threatened with a Lawsuit if we did not accept the Polywood (plastic) Shutters and make the final payment. I went to my Lawyer with the original Discount Blind contract stating Basswood, and a sample panel cut in half to show actual shutter content. Needless to say, we garnered enough evidence for a case, and suddenly Discount Blind and Shade was no longer a business. Nowhere to be found.

A warning for all of you... DO NOT leave your self suspect to Kristen Wolf, and or Ken Montoyas thievery. Avoid Estate Shutters like Plague.

PS. Personal information purposefully withheld. Just trying to shed light on an otherwise very Dark individual and Company.

Mr. Gump

Los Angeles County, California
U.S.A.


4 Updates & Rebuttals

Joe

Goodyear,
Arizona,
U.S.A.
At it again...

#2Consumer Comment

Thu, August 23, 2007

ripoffreport.com/reports/0/268/RipOff0268457.htm Funny how this company ate the dust so quickly and another one pops up, at the same address no less.


R

Gilbert,
Arizona,
U.S.A.
And another fabrication....

#3Consumer Comment

Mon, April 30, 2007

I wonder how Kristen and Ken live with themselves after ripping off everyone. They have ripped off a ton of people and now they seem to be at it again. I do not think they should be allowed to be trying to start another business in the same industry if they have ripped off some many people as they did before.


R

Gilbert,
Arizona,
U.S.A.
And another fabrication....

#4Consumer Comment

Mon, April 30, 2007

I wonder how Kristen and Ken live with themselves after ripping off everyone. They have ripped off a ton of people and now they seem to be at it again. I do not think they should be allowed to be trying to start another business in the same industry if they have ripped off some many people as they did before.


Kristen

Chandler,
Arizona,
U.S.A.
And another fabrication....

#5REBUTTAL Individual responds

Fri, January 19, 2007

These posts are by the same lonely, pathetic individual. In 2004, our company had 6 employees, including myself and my husband. There was no business what-so-ever conducted in the California area. California was not a part of the equation until much later when were approach with a business "idea". I'm sure the next response will be at the time you were living in Arizona. I have a suspition who is posting these conjured up stories. You really need to seek professional help. Anyone with the amount of time to dedicate to this type of sabatoge, with this amount of vigor has serious psychologic issues. Get off line and see a doctor!

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