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  • Report:  #798700

Complaint Review: Evaluation Solutions / Evalonline - Internet

Reported By:
Mark - Cincinnati, Ohio, United States of America
Submitted:
Updated:

Evaluation Solutions / Evalonline
32223 Internet, United States of America
Phone:
(904)288-2040
Web:
https://www.evalonline.com/home.php
Categories:
Tell us has your experience with this business or person been good? What's this?
Im a Realtor in the Cincinnati Ohio area and I perform Broker Price Opinions for several companies located around the United States.
 
Evaluation Solutions or https://www.evalonline.com/home.php solicited me over the phone to perform (BPOs) or Broker Price Opinions for their company in June of 2011. I agreed to perform these services and completed my first BPO on June 24th, 2011. The following month passed without payment so I started contacting each of the different individuals working for Evaluation Solutions who solicited me for the different jobs. I called and emailed to ask about the status of my payments since they didnt have a process on their website so show the payment status like other companies do. Each time they would say, let me check for you, and then tell me they werent sure why I had not been paid. They would give me their standard answer to say, let me look into it and Ill call you back shortly. Being a reasonable person I took their word for more than it was worth, and each time I gave them another couple of days to get back with me. I continued to call and email every couple of days with no answer as to why I havent received a payment for my services.
 
I stopped performing BPOs for Evaluation Solutions on August 15th 2011 after completing my 7th BPO. They continue to solicit me to perform their BPOs knowing that I havent been paid for any of the prior work. This company and its agents knowingly solicit real estate agents to perform BPOs knowing they will never be paid for their services! In my opinion this is company and its agents are knowingly committing fraud and should be put out of business immediately. I have repeatedly asked to speak with a manager; the accounting department; or anyone with authority and Im always told the manager will call me back and never has to this day. The company owes me $425 dollars and its been almost 5 months since I started inquiring about my payments, and to speak with a manager, but I still have not been contacted by anyone with authority.                             
 
Ive given Evaluation Solutions more than 90 days to make payment and they still will not respond to my inquiries. Ive put every employee that has called me to do more BPOs on notice that their company, and now "they" will be carrying out an unethical and fraudulent practice by soliciting me to perform more work knowing they will not pay for my services. This proves that the employees knowingly rip off real estate agents by negotiating a price for each particular BPO when the companys intent is to not pay for these services.
 
I wish to bring forth a formal complaint against the primary agent, and managers listed for Evaluation Solutions who knowingly continue to rip off real estate agents around the United States.
 
The primary agent listed for Evaluation Solutions is named:
Richard Camp CPA PA
6877 or 6817 Southpoint Pkwy Suite 2201
Jacksonville, Florida 32216
904-281-9924
 
Primary Managers listed for Evaluation Solutions are:
Bryan Guckavan                                                          James Moore
12276 San Hose Blvd Suite 521                                 12276 San Hose Blvd Suite 521
Jacksonville, Florida 32223                                         Jacksonville, Florida 32256


1 Updates & Rebuttals

educated

jacksonville,
Florida,
United States of America
I am Not the Primary Agent

#2General Comment

Thu, January 05, 2017

I was the registered agent of Evalution Solutions LLC for a brief period when the business first commenced operations in Jacksonville, FL. As registered agent, my firm could only recieve documents from taxing agencies in regard to Evalution Solutions LLC. I had no function in the firm and was not involved in any manner with the payment of bills. Evaluation Solutions LLC went into bankruptcy in the fall of 2011. The bankruptcy court handled all payments for services rendered.The realtor in Ohio is misinformed about my firm's function relating to Evaluation Solutions LLC. My firm was never an agent of Evaluation Solutions, LLC. My firm is an independent CPA firm which never had any management funciton with Evaluation Solutions LLC. Bankruptcy is an issue our of anyone's control and completely unexpected by Evaluation Solutions LLC. My firm has beemn in business for 27 years and is highly ethical in all business dealings.I am a licensed professional who is required to maintain ethical standards. Realtors are not governed by strict ehical standards and seem to  operate in any manner including unethical if they so desire based on their mood.

My firm cancelled the registered agent status after the first year as a courtesy to the client The Ohio realtor had to research back to the startup of the business, Evaluation Solutions LLC, to find our name as registered agent.We were not the registered agent at the time of the issue with Evaluation Solutions LLC if the relator had used common sense and read the reports correctly.

 I consider this false report to be an injustice against highly ethical businesses that strive to maintan a high ethical standard. 

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