- Report: #329178
Complaint Review: Event Tickets - Las Vegas Nevada
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Author Confirmed
Why?
Event Tickets
www.ticketsmyway.com Las Vegas, Nevada, U.S.A.
Phone:
888-442-4404
Web:
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Event Tickets Sells tix they don't have; refuses refund! Las Vegas Nevada
I purchased 2 4th row tickets to Sugarland in Atlanta about a week prior to the concert for $356. The day before the show, April 2nd, I have yet to receive these tickets that I even paid extra to get 2 day shipping for. I called the number repeatedly and was always put on hold for 30 mins and then was made to go to voicemail. I also sent 2 emails which were not responded to. Finally, I called a 4th time acting as if I were buying new tix - this was the only way I got to speak to a human. She told me that they didn't actually have the tickets and that someone would email me an alternative. I told her I wanted a full refund, and she told me to indicate that in an email.
I received an email telling me that they never even had the tix in tehir possession and offering me HORRIBLE seats at the back of the house. I refused ad they offered a full refund, which I accepted. Now, 1 month and almost 20 emails later, I am still fighting with the company. I finally received a partial refund to my credit card. I notified them that this was unacceptable and I am owed more money. I was told it must be a computer error (yeah, right) and that the problem could not be resolved for another 72 hours. More than 72 hours later, I have yet to receive the remainder of my refund.
I can't believe they even sold me tickets they didn't have and then they were not even going to tell me! It took me calling 4 times the day before the show to find that out. Messing up my refund is just the icing on the cake.
DO NOT do business with these fraudulent people!!!
Laura
Atlanta, Georgia
U.S.A.
I received an email telling me that they never even had the tix in tehir possession and offering me HORRIBLE seats at the back of the house. I refused ad they offered a full refund, which I accepted. Now, 1 month and almost 20 emails later, I am still fighting with the company. I finally received a partial refund to my credit card. I notified them that this was unacceptable and I am owed more money. I was told it must be a computer error (yeah, right) and that the problem could not be resolved for another 72 hours. More than 72 hours later, I have yet to receive the remainder of my refund.
I can't believe they even sold me tickets they didn't have and then they were not even going to tell me! It took me calling 4 times the day before the show to find that out. Messing up my refund is just the icing on the cake.
DO NOT do business with these fraudulent people!!!
Laura
Atlanta, Georgia
U.S.A.
