Mathieu
Charlesbourg,#2Consumer Comment
Mon, December 12, 2005
What are you talking about?!? "Cancellations or changes made before 12:00 PM (Pacific Standard Time) on 12/1/2005 are subject to a $25.00 penalty." As soon as you make the reservation, you agree that you will be charged $25 if you cancel the reservation (which is why you shouldn't make a reservation with such service unless you're sure you won't cancel the reservation). How could it be any clearer? As much as I'd like to bash Microsoft, you have no case whatsoever. What you're doing is defamation...However, your defamation doesn't work, it makes you look a tad foolish: You actually read the policy, then copied it inside your "rip-off" report to prove a point that you don't have, and still you didn't understand it? "Please can you help poor people like me to stop being taken advantage of???" (I hate it when people play the victim for empathy, especially when it's so clear that they're the ones in the wrong, and that the truest victims right now are actually Expedia, and perhaps myself for having been so annoyed that I ended up wasting time reading and replying to this...but I won't call for pity.) I could give you reading lessons...couldn't hurt...
Mathieu
Charlesbourg,#3Consumer Comment
Mon, December 12, 2005
What are you talking about?!? "Cancellations or changes made before 12:00 PM (Pacific Standard Time) on 12/1/2005 are subject to a $25.00 penalty." As soon as you make the reservation, you agree that you will be charged $25 if you cancel the reservation (which is why you shouldn't make a reservation with such service unless you're sure you won't cancel the reservation). How could it be any clearer? As much as I'd like to bash Microsoft, you have no case whatsoever. What you're doing is defamation...However, your defamation doesn't work, it makes you look a tad foolish: You actually read the policy, then copied it inside your "rip-off" report to prove a point that you don't have, and still you didn't understand it? "Please can you help poor people like me to stop being taken advantage of???" (I hate it when people play the victim for empathy, especially when it's so clear that they're the ones in the wrong, and that the truest victims right now are actually Expedia, and perhaps myself for having been so annoyed that I ended up wasting time reading and replying to this...but I won't call for pity.) I could give you reading lessons...couldn't hurt...
Robert
Wallingford,#4Consumer Comment
Sat, November 26, 2005
You say the cancellation policy states "Cancellations or changes made before 12:00 PM (Pacific Standard Time) on 12/1/2005 are subject to a $25.00 penalty." You made the cancellation on November 25th. That's before December 1, therefore you were charged a $25.00 penalty. Where in that policy can it be interpreted that "As long as I called before 12pm on December 1st, I wouldnt be charged a $25.00 fee"? The policy is pretty simple and straight forward.