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  • Report:  #1384680

Complaint Review: experian -

Reported By:
Anonymous - Bloomingdale, Illinois, USA
Submitted:
Updated:

experian
USA
Phone:
8883973742
Web:
N/A
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Experian refuses to delete unverified and erroneous account on my credit report. I have sent several letters in the past asking for proof by providing me with documentation and information how they verified it . Instead they sent me BOGUS letters saying they verified the information as... being accurate. No documentation was provided to me in accordance with the FCRA Section 609 stating that the CRA's credit agency must provide the consumer with documentation or they must delete. They say they verified this bankruptcy filings with the clerk of the court but the clerk of the court does not verify that information with 3rd party. So they are lying and continuing to report these inaccuracy on my credit file which is against the federal law. Credit report company ‘verified’ the account by repeating same erroneous information. .”

I’m requesting description of the procedure used to determine the accuracy and completeness of the item in question. This should include the name, title, phone number, and address of the person you spoke or corresponded with to verify. Remember, show how you verified. Matching name, SS# ,address,  account number.

Experian failed to conduct thorough investigation into the problem which raises questions about the veracity of their claims. The investigations are inadequate to correct many types of errors. In most cases, it is clear that the employees in charge of the reinvestigation fail to uphold even the minimum standards of investigation to verify account.

Problems can also occur when CRAs do not follow their own procedures to resolve errors.

This example helps to demonstrate how minimal steps taken by CRAs  do not properly address or even clarify the underlying dispute. In many cases, CRAs are accepting the word of the furnisher, even when they don’t have evidence to back up their case. This is true even for disputes from furnishers who are to improve the error dispute process, furnishers should not be allowed to dismiss a dispute as “frivolous” if the consumer submits new information that is relevant to the complaint. Furnishers should require to delete disputed information from a credit report if it cannot provide documentation to back it up.

According to the Fair Credit Reporting Act credit report file must be 100% accurate.  If it is not accurate or unverifiable then two things must happen-the file must be corrected to show its true or it must be deleted.  



1 Updates & Rebuttals

Phillip

Boone,
North Carolina,
USA
CRA Protect Their Paid Clients

#2Consumer Comment

Sun, July 16, 2017

I have the same issue and afrer reading more into the problem this is my discovery.

The letter is scanned into their system and read by a computer, the electronic system notifies the accounts asking for verification. No One actually verified anything, its all automated.

  1. The advise in my research indicated to use handwritten information on your dispute to get your dispute letter rejected and into the hands of a real person for review. Just make the account information difficult to scan by using a lighter color of ink or crooked lines. 
  2. Do not send a dispute to all CRA on the same day, spread them out by at least four days apart (as reported by an ex-employee of a CRA). This may flag the dispute as a credit repair agency and not a consumer.
  3. The envelope should be handwritten, these are not a top priority and often are set aside limiting the timeline to respond.
  4. Ignore the abusive language and DO NOT ACCEPT their justification the debt is valid and reply with another dispute letter stating my SECOND Attempt to VERIFY a contract bearing my handwritten signature. The third letter should include intent to sue for damages.

There are some good letters to use and usually require a fee to obtain them, but not necesary. On youtube the accounts CREDIT HEALING & BRANDON WEAVER explain the process and how to get sucess. The documents are in a FaceBook group called Credit Lions to avoid paying for a well written letter from an afiliate.

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