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  • Report:  #816395

Complaint Review: experian - Internet

Reported By:
Goldberg - San Francsico, California, U.S.A.
Submitted:
Updated:

experian
475 Anton Blvd 92626 Internet, United States of America
Phone:
1-714-830-8000
Web:
www.experian.com
Categories:
Tell us has your experience with this business or person been good? What's this?
This company is extremely unethical. They offer a one time one dollar credit check. I expected to use it and cancel for a month because I am looking to refi my house. Since then I have been charged two charges amonth for the past year, $29 and 17 dollars each month. Dont fall for it. you will pay hundreds of dollars. LOOK INTO CREDIT KARMA supposedly they charge nothing for a free check. Please don't make the same mistake I did.


1 Updates & Rebuttals

Ken

Colorado,
USA
O-o-o-p-s you forgot to read the Terms and Conditions...

#2Consumer Comment

Sun, January 01, 2012

The link is at the bottom of the application form.

Here's part of it.

Credit Monitoring Membership With Free Trial (Applicable to Single-Bureau Monitoring): You will be asked for valid credit card information when you sign up for the free credit monitoring trial. CIC will verify your credit card information before processing your order. An
authorization in the amount of one dollar will be performed on your credit card to make sure it is valid and in good standing and the one dollar authorization amount may count against your credit or debit limit. Additionally, your credit card will be charged a non-refundable $1 fee, plus any applicable sales tax, for your Credit Report. However, CIC will not bill you the monthly membership price of $17.95 until the free trial period has ended. If you do not cancel your free trial membership within 7 days of the date you place your order, your membership
will continue automatically and the monthly/annual fee will be billed to the credit card or other billing source provided by you when you enrolled in credit monitoring, on the first day of each successive membership term. The credit monitoring benefit may only be available for 5 days during your trial period; however, other product features and benefits will be available to you during your entire trial period. If you purchase additional credit reports and/or scores during your trial period, they will be billed to the credit or debit card provided to us during enrollment. In the event that you purchase additional products from CIC using a different credit or debit card, or if you update your payment information with CIC, CIC will charge the latest card provided by you. Please note, if you have ever been a member and received a free trial, CIC may refuse to give you another free trial offer. Returning members will be billed the membership fee immediately upon renewal. During your trial period, you are eligible for one report and/or score as dictated by your specific membership terms.

Looks like you need to read the rest of the terms and do what's necessary to cancel the membership you agreed to. 

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