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  • Report:  #39514

Complaint Review: ExpressAutoparts.Com Inc. - New York New York

Reported By:
- Finleyville, Pennsylvania,
Submitted:
Updated:

ExpressAutoparts.Com Inc.
304 Park Avenue South 11th Floor New York, 10010 New York, U.S.A.
Phone:
212-590-2448
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I initially ordered (Part: RE10PMC5 Champion spark plugs) they had the best price. For the convienence factor I ordered a trans filter, which I could have bought locally.

I get E-Mail confirmation of the order, ground shipping East Coast to East Coast(usually 3 days tops).

Credit Card charged 30.07

10 days later I get an E-Mail stating We don't have the plugs so we are cancelling the order. The same day I get the E-Mail no plugs I get verification filter shipped.

They ship a $7.00 filter and charge $5.50 shipping. If informed of this I would have cancelled the order.

Plus they charged me for the spark plugs which they didn't have.

Several E-Mails to customer service, credit dept etc. 3 Weeks later I have yet to recieve a credit due me of 17.57.

Douglas

Finleyville, South Carolina
U.S.A.


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