- Report: #263825
Complaint Review: Expresscameras Dot Com - Edison New Jersey
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Author Confirmed
Why?
Expresscameras Dot Com
Not On Their Website Edison, New Jersey, U.S.A.
Phone:
800-772-0136
Web:
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Expresscameras Dot Com ExpressCameras.com - Express Cameras web advertising fake & dishonest - they cancelled order saying they don't have items in stock BUT continue advertising it-- Ripoff Edison New Jersey
I ordered a Canon 70-300mm from this site on July 22, 2007 (Advertised for $400) which was much lower than any other outfit.
I received an email with my order confirmation. Then i got an email saying that i need to call their 800 number to confirm the order.
When i called in, they told me that I had not put my credit card's 3 digit Security Code in when placing an order. When I mentioned that I remember perfectly that I put the 3 digit code in, the operator got very rude and said that they had a computer error that couldn't let them see it. When i pressed for better explanation, he hung up on me !!!!! So i called again and he had no reason for hanging up on me. So I gave him the 3 digit number again. He didn't say anything else on when it will be shipped or anything. I called back again to ask when the item will be shipped, he said "tomorrow". A while longer I received an strage email from [email protected] which only had the 3 digit security code in it!!!!!! I have filed the email all header information.
A few days later, i received an email saying that they have "oversold" this item and my order is being cancelled. Below I have copied part of their email:
" Unfortunately we are currently oversold on the item you have ordered,
and it is currently on a backorder for 6-8 weeks. Therefore, your order
has been canceled. Please note, your credit card has not been charged.
Your cancellation number is:
The email address that you provided to us has been added to our "Notify
List" and we will notify you as soon as the product becomes available...."
I have checked everyday now and the item is still being advertised for the same price and claims to be (IN STOCK) on their web advertising.
Shane
Lucas, Texas
U.S.A.
I received an email with my order confirmation. Then i got an email saying that i need to call their 800 number to confirm the order.
When i called in, they told me that I had not put my credit card's 3 digit Security Code in when placing an order. When I mentioned that I remember perfectly that I put the 3 digit code in, the operator got very rude and said that they had a computer error that couldn't let them see it. When i pressed for better explanation, he hung up on me !!!!! So i called again and he had no reason for hanging up on me. So I gave him the 3 digit number again. He didn't say anything else on when it will be shipped or anything. I called back again to ask when the item will be shipped, he said "tomorrow". A while longer I received an strage email from [email protected] which only had the 3 digit security code in it!!!!!! I have filed the email all header information.
A few days later, i received an email saying that they have "oversold" this item and my order is being cancelled. Below I have copied part of their email:
" Unfortunately we are currently oversold on the item you have ordered,
and it is currently on a backorder for 6-8 weeks. Therefore, your order
has been canceled. Please note, your credit card has not been charged.
Your cancellation number is:
The email address that you provided to us has been added to our "Notify
List" and we will notify you as soon as the product becomes available...."
I have checked everyday now and the item is still being advertised for the same price and claims to be (IN STOCK) on their web advertising.
Shane
Lucas, Texas
U.S.A.
1 Updates & Rebuttals
Thomas
Anderson,South Carolina,
U.S.A.
Your buddies at ExpressCameras.com have garnered MORE THAN 12 complaints on
#2Consumer Suggestion
Sat, July 28, 2007
the photonet dealer ratings list..... Why don't you go to the photonet dealer ratings list and select a firm that has garnered only positive comments? Also try some shopping bots, but be careful of any shopping bots that do not police their reseller ratings for ballot box stuffing...
