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  • Report:  #926824

Complaint Review: Extreme Fitness - Thornhill Ontario

Reported By:
Maria - Thornhill, Ontario, United States of America
Submitted:
Updated:

Extreme Fitness
4950 Yonge St. Thornhill, Ontario, United States of America
Phone:
1-800-637-9103
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I have purchased a Groupon deal "Extreme fitness: Good for a 2-month membership package (a $348 value) with 2 personal trainer session included". When I presented this deal to the sale rep, they insisted that I am not a "new customer" due to I have been a guest there once. But by law the definition of customer is "a purchaser of service or good", which being a guest doesn't count as a customer. The rep could only honor the deal if I signed up with a 1-year membership, and will offer me a discount. When I am being adamant of not singing up, the rep implying I am those would jump from "club to club" and taking advantage of promotional offers. Later on, he kept on insisting he could only honor the deal only if I sign up for the 1-year membership. 

There are a lot of reports on internet where people being lured by these promotional deals and ads from Extreme Fitness and without knowledge signing for a 1-year membership, where they couldn't get a refund. Do NOT believe in any Extreme Fitness ads, as they are all scams!


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