- Report: #1308389
Complaint Review: EyeVibe SkinElement - Pacoima California
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Author Confirmed
Why?
EyeVibe SkinElement
12924 Pierce Street Pacoima, 91331 California, USA
Phone:
1 855 724 8839
Web:
www.beautyimpressions.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
EyeVibe, SkinElement Gorgeous Grace ShoppeAerial Desire Eye Care There was an advertisement on Facebook. Offering a eye cream for 4.95 and .99 cents for shipping. Also a skin cream for 3.95 with .99 cents for postage. Both products came together. I got them and I thought they seemed large sine they advertised as "trial" after I used them for a few days I thought How glad I was I didn't pay too much for them. Then I got my bill. They charged me not only the prices I stated before, but 97.83 for the face cream and 92.79 for the eye cream. I called them immediately. They said the lower prices you were charged was were to try them out Pacoima California
Through Facebook I ordered Skin Element for $3.95 plus .99 cents for shipping. I also ordered Eye Vibe for 4.95 plus .99 cents for shipping. They came together in the same box. When I got my credit card statement those charges were on the bill, along with a $97.83.00 charge for the Skin Element and 92.79.00 charge for the Eye Vibe. I called the company immediately. They said it was only a trial and that I should have returned it within 14 days if I didn't like it. I asked why then was I charged the lesser fees as well. They said those charges were only to try it for the 14 days, and I pay those fees regardless, but if I do not return the products, then they charge me the full price. I told them that is not what the advertisement said at all. They said it most certainly did and to go back and look. I did go look, and it was incredibly misleading. I still do not think that's what it said at all. There was something written at the very bottom in tiny writing so they can not be held responsible.
