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Report: #1315167

Complaint Review: ez car rental - Irving Texas

0 Updates & Rebuttals

Reported By:

Tman - troutdale, Oregon, USA

Submitted:

Updated:

Author Confirmed

Why?

ez car rental

2424 E 38th Street Irving, 75062 Texas, USA

Phone:

(972) 574-3360

Web:

N/A

Categories:

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ez car rental, mike rashiri,advantage car rental Fraud,racism, contractual deception Irving Texas

Mike Rashidi claims to be the manager of this organization, this was the most unprofessional experience of my life. I have furnished a companywide emails, explains what an un-satisfactory experience we had and hence will no longer reimburse agents for rentals provided here or advantage. I rented a vehicle at advantage was given an easy car sales slip at the dfw airport. Upon return it was noted that there were extensive extra charges including insurance that was never authorized. Upon calling "mike rashirir" informed me that since i had already left toen he was unable to assist. I explained that i missed my flight and would like to come down and discuss charges and file a compliant. He became belligerent and told me he was the owner of ez car rentals and if i came down to make a complaint he would have me arrested. because "you people always cause problems " . I dont know what happens at the dfw airport as afr as customers all I know is we will save 60k in reimbursements this year because, my company will no longer use there services. If ts 3am wait until 7am to rent a legitimate car, from a legitimate company.

The factual certainty that I called customer service and offered to furnish them with the recorded call of this "manager" acting completely unprofessonal and hanging up in my face after,being told I would come down on my way to my next flight to discuss charges. Compltely ynprofessional, and definnitely a company liability. this information should be taken into acct when he is applying for any additional ositions.

George nash location manager informed me that, if i was calling from a recorded business line. That he would be unable to speak to me. The disallusion that teo people who have no idea about,state,federal,or even local laws regarding contractual fraud, and communications had lost this comapny 60k which is the closest whole number to the amount inn which we spent with them last year.........

email (((REDACTED)))

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