- Report: #804590
Complaint Review: EZ PASS NJ - Internet Internet
Reported By:
Nicole -
Forked River, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
EZ PASS NJ
PO Box 52005 Internet, Internet, United States of America
Phone:
973-368-1639
Web:
www.EZPASSNJ.com
Categories:
Business Rating:
(0)
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EZ PASS NJ EZ Pass Violations Ripoff Internet
EZ Pass has currently sent me 3 violations and my husband 6. They state that the toll was never paid. We have always paid the tolls but it doesn't always register. We are getting violations day after day. There are never any toll booth collectors at the Lacey Toll exit 74 on the Parkway. The fines are $50.35 each. These incorrect toll violations are adding up to hundreds of dollars. Why would we blow the tolls when you have to pay an incredible fee. It was even in the Asbury Park Press and on 101.5 radio station that this is happening to a huge number of people and they still get stuck paying fees. Still EZ Pass will only waive one fine per person per year. So people are being forced to sign up for EZ Pass and even after that they still have to pay fines. It is crazy and I hope that whoever this is happening to besides me will fight this as well.
1 Updates & Rebuttals
jcncnc
Union City,Internet,
United States of America
Same Exact Experience Here
#2Consumer Comment
Fri, August 03, 2012
I've had the EXACT same thing happen to me several times over the last few months! I keep getting these violation notices from EZ Pass NY - even though I have EZ Pass NJ and live in NJ. Apparently if you go through the Lincoln Tunnel and for whatever reason your toll isn't paid - NY sends you a fine - even though the tunnel entrance is in NJ.
I've gotten 6-7 of these violations over the last couple of months. It seems my EZ Pass NJ account runs out of money and for some reason they have trouble charging my credit card. But they NEVER notify me that they've had any trouble so I don't even know about it.
Seems like a big scam. Just don't tell the customer you couldn't get their money then send them a big $50 fine for not paying the $10 toll. This is the worst system I've ever seen. They have my email address and yet I've never gotten a single notice from them that there was any trouble charging my card.
