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  • Report:  #874717

Complaint Review: Face 2 Face - New York New York

Reported By:
Bella - new York, New York, United States of America
Submitted:
Updated:

Face 2 Face
33rd Street, New York, 10001 New York, United States of America
Phone:
2127369050
Web:
www.f2fss.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Only experience I gained from working here, is how to GAPE. I've seen things in movies, that I feel I can do now. My butt has been exercised to its extreme. These guys WILL RAPE YOU with no LUBE. The Team leads are some selfish cynical A-Holes. They talk about learning but all their concerned about is an APP a day. Which is IMPOSSIBLE going against extravagant cancellation fees and super low cable prices. There are not even promotions which would sooth the playing field towards the competition. One commissional product is worth $2 Dollars. You are stressed in the morning to go out and atleast sell one of these products a day, which equals $10 dollars a week and when you get your check it only equals $8 dollars cause they take 20%.

You are placed into an environment that competition is you're only motivation. To not meet the standards is looked down upon yet they know very well whats going on out there. The people are self contradicting and unreasonable. Our mothergoose is Ana Guerra whom uses tough love to whip everyone into shape, which I have no objection towards but the fact that she's running a ship with no course. We're expected to be magicians pulling out magical APPs from the field by selling Verizon to the customer whom knows very well how the customer service and techs are such a head ache. We're told about how great the product is and yet know the truthful flaws to everything existent. The world of sales is just a game to be played and this company is another rapist on the field looking to RAPE you.

You're constantly perplexed every morning with words like "Don't be Created"  "What it is that he sez"  "No Tikki no laundry" "Cest la Vi" "F8CK Up" "its simplest as that" "Dont kit a kitter" What do these things mean and what do they have to do with Verizon. Training classes go at the speed of light. You have to litterly record it and play it back in slow motion to dictate it. Our trainer Natalia will be like Jim Carrey in Pet Detective and spew everything out in one breath.

On a serious note: when they hold grudges, they hold your app. If you call them out on something, they'll just hold your apps so you "F8ck up." This one guy had all his apps rejected b/c of some accused fraudlance and another was the misinterpretted number which was wrong. The commosion escallated so much they gave our Rep the famious "Cest La Vi" call off. I was told my App was cancelled when the customer totally had service. Just to have to pull it up in front of them and show them their error and play stupid. Dont trust the untrustable.


1 Updates & Rebuttals

anonymous

hillsdale,
Pennsylvania,
Employee

#2REBUTTAL Owner of company

Tue, February 11, 2014

1st, i have worked for F2FSS for a year now and what i have found out is that there are alot of people that come in to this job expecting free money. this job is hard i will give you that so if you want free money this job is not for you also if that is what you are looking for good luck businesses do not give money away for no reason. i have also found the people that want to put in the time and effort f2fss will compensate as well as any other company. the deal is that if you knock on the amount of doors we recommend then you will get the sales.

2nd, f2fss sends out reports daily to ensure that the agents have the information necessary to keep all of their sales in a good status. if the sale cancels that means that f2fss does not get paid so why would f2fss pay the person that made the sale. the people on this site saying they dont get paid is stupid if they would pay attention and do the customer service part of the job they would know why they are not getting some of their money. in conclusion if you are motivated and organized then this is a great job.

if you cant be your own boss and take care of what you need to then keep looking also dont look for a sales job go find a job at a desk making minimum wage with no way of making more money. if you dont realize that sales jobs are based on how much time and energy put into the job is how much money you get out of the job then you are in the wrong field. Where else can you have an entry level position with a company and have truly an unlimited earning potential. You just have to sale with quality. Where the customer you sold gets installed and keeps their services. Basically you just have to sale with quality. NOT bait and switch.

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