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  • Report:  #183038

Complaint Review: FactoryOutletStore - New York New York

Reported By:
- sarasota, Florida,
Submitted:
Updated:

FactoryOutletStore
213 W 35th St #2W New York, 10001 New York, U.S.A.
Phone:
800-6034431
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered Norelco HQ170 which is a Nivea lotion for my husbands shaver. They chg'd me $21.95 for each one (which contains 5 lotions). Upon researching, I found TotalVac chg'd $6.45 for the exact same thing. I ordered this from FactoryOutlet because this is where I purchased the shaver. I also ordered Norelco HQ177 Shaver heads which they chg'd $40.95 (TotalVac chgs $29.95)

When I sent the product back-they chg'd me $48 for restocking fees and postage. The only postage they paid was for sending it I paid for the return. I thought that the $48 was a litte steep and definely classify this as a rip-off. Order #F734841. Was place 1/27/06.

Thanks,

Darlene

sarasota, Florida
U.S.A.


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