- Report: #39137
Complaint Review: Fairbanks Capital Corp. - Salt Lake City Utah
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Author Not Confirmed
Why?
Fairbanks Capital Corp.
3815 SW Temple Salt Lake City, 84115 Utah, U.S.A.
Phone:
888-818-6032
Web:
N/A
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Business Rating:
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Fairbanks Capital Corp. ripoff loss of cancelled cashiers checks, not credited to acct, results in foreclosure proceedings Salt lake City Utah *UPDATE ..account credited finally
I decided to go online to find the homepage of Fairbanks Capital Corp. & much to my amazement,before I found the company page,I found this site and several others reporting fraud.
My mortgage was also sold to Fairbanks in May of 2002. They failed to present my bank acct debits per their electronic payment method, & reported my payment as being "non-sufficient funds"
Altho my bank manager called them repeatedly, and faxed letters to all the departments they referred us to,telling them the payments were never presented by them,they continued recording wrong acct numbers, not debiting & reporting NSF! Of course that threw us into foreclosure proceedings.
After fighting with the legal dept.,we are now in a forebearance aggreement due to legal charges and attorney fees. Our payments are current. Our November payment was mailed & cashed by Fairbanks before the Nov payment was due. They have "lost" the cancelled cashiers checks In spite of several faxes, repeated phonecalls they have been "researching" the problem for over a month with no results.
We are now recording our conversations with the representatives, and find they are more polite when being recorded. We have sent copies of the cancelled cashiers checks by certified mail, and were told "sometimes they lose our mail".
I mailed the December payment by FEDEX next day delivery. I called my representative as soon as I had notice of the delivery & signature on the FEDEX package & told my rep that the crediting dept had the payment and the name of the person who signed for it.
My representative walked down to get it then & called me back to tell me they found it. They still have not found November payment. It is very frustrating working with them. I thought the problem was just mine until I found this site!
I told my representative what I found on the internet and that this seems to be a problem at Fairbanks, not with the mortgage holders. I will report this to my states Atty General! I fear a class action lawsuit will not repair the financial expenses incurred by dealings with this company.
Their attorneys told us these actions are "done on paper" and no court appearances are required. I will refuse further agreements with this company, and I will see them in front of a judge in a court of law to fight them!
Peg
Indianaplois, Indiana
U.S.A.
My mortgage was also sold to Fairbanks in May of 2002. They failed to present my bank acct debits per their electronic payment method, & reported my payment as being "non-sufficient funds"
Altho my bank manager called them repeatedly, and faxed letters to all the departments they referred us to,telling them the payments were never presented by them,they continued recording wrong acct numbers, not debiting & reporting NSF! Of course that threw us into foreclosure proceedings.
After fighting with the legal dept.,we are now in a forebearance aggreement due to legal charges and attorney fees. Our payments are current. Our November payment was mailed & cashed by Fairbanks before the Nov payment was due. They have "lost" the cancelled cashiers checks In spite of several faxes, repeated phonecalls they have been "researching" the problem for over a month with no results.
We are now recording our conversations with the representatives, and find they are more polite when being recorded. We have sent copies of the cancelled cashiers checks by certified mail, and were told "sometimes they lose our mail".
I mailed the December payment by FEDEX next day delivery. I called my representative as soon as I had notice of the delivery & signature on the FEDEX package & told my rep that the crediting dept had the payment and the name of the person who signed for it.
My representative walked down to get it then & called me back to tell me they found it. They still have not found November payment. It is very frustrating working with them. I thought the problem was just mine until I found this site!
I told my representative what I found on the internet and that this seems to be a problem at Fairbanks, not with the mortgage holders. I will report this to my states Atty General! I fear a class action lawsuit will not repair the financial expenses incurred by dealings with this company.
Their attorneys told us these actions are "done on paper" and no court appearances are required. I will refuse further agreements with this company, and I will see them in front of a judge in a court of law to fight them!
Peg
Indianaplois, Indiana
U.S.A.
2 Updates & Rebuttals
Peggy
Indianapolis,Indiana,
U.S.A.
Hoosiers ...File complaint today with IN Attorney General
#2Author of original report
Thu, February 13, 2003
I filed a complaint with the Indiana Attorney General and have already received a response. The address is : Roy P. Coffey Deputy Attorney General State of Indiana Division of Consumer Protection 302 West Washington Street Indianapolis, IN 46204-2770 I urge anyone in Indiana to quickly file a complaint. There is an online form. Be specific. Lets do this while we have their attention. refer to the Rip-Off Report & Conti- Fairbanks site. There is power in numbers!
account credited..finally
#30
Tue, January 07, 2003
After repeated phone calls, a gentleman named Cordell Miller actually did track down our payments & got them credited. He is our account representative. I feel credit should be given for his helpfulness although it still was not timely. The payments were misapplied (on time) to another account.
Of couse they were not applied to my account on the date the cashiers check cleared..only when they found them. It looks like a late payment on their activity paperwork. Cordell told me that each rep has a fax machine on their desk. So, continue to call them daily, don't lose your temper. Have your proof ready.
I'm so amazed at the foreclosues this company can proceed with in spite of the proof of payments. The attorney for Fairbanks told us there are no court appearances during foreclosure. It is all done on paper. If this happens to me again, it will not be on paper. I will force them to court to prove their allegations. My report to the Indiana Attorney General was sent yesterday. I will be contacting the media this week. Good luck to everyone who is involved in this mess.
Peggy
Indianapolis, Indiana
U.S.A.
