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  • Report:  #58703

Complaint Review: FAIRBANKS CAPITAL CORPORATION - Salt Lake City Utah

Reported By:
- Tampa, Florida,
Submitted:
Updated:

FAIRBANKS CAPITAL CORPORATION
3815 South West Temple Salt Lake City, 84115 Utah, U.S.A.
Phone:
801-293 2501
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My Mortgage Loan was transferred to FAIBANKS CAPITAL CORP.on 11/99. the first payment somehow was lost? After months of dispute, I realized I was being charged late fees, so with every payment I made after that I included 80.34 late charges to my payment eventhough my payment was not late.But my late fees kept adding up.NO help through custumer service. Each time I would call I would be transferred to different dept:Then they sold our Mtge.to Interbay Finance

We decided to refinance 4/03,at Closing we had to pay the property tax for 2001.Eventhough the yearly escrow statements from FAIRBANKS showed they were payed.So at closing we had to pay over $4,000 for 2001 property taxes & late charges I did not owe. We hope that this complaint helps to stop these ripoff artist.

Please tell me who to go to, to get my monies back. they were payed to Interbay, but it was FAIRBANKS that recived the overpayed monies.

Peter

Tampa, Florida
U.S.A.


4 Updates & Rebuttals

Robin

Waldron,
Arkansas,
U.S.A.
Thx, Elvera......My "one-fingered" salute to corporate America...

#2Consumer Comment

Fri, May 30, 2003

I enjoyed the recommended article and look forward to part 2. There is a lot of truth in it. And you are correct; companies do not value their customers. Bad move, because...(mostly because I am going to write a really long, rambling ROR now.) In retaliation to the "de-valuation of the customer as a valuable asset" approach practiced by large corporations, I have moved ALL my loan business to my local bank. It dawned on me one day in the recent past (when my cedit card company proposed raising my interest rate by 5% because my balance was too low and they were not making enough money; search under "Fleet", if you want to read the whole tirade)that I do not HAVE to do business with these corporate giants! I would never be more than a number to them.A person cannot seem to win with them these days; even good customers are viewed only as cash cows to be milked as long and hard as possible. Rather than fume about it, I realized that I DO have the power to get out. It was an epiphany; a complete about-face in the way I was thinking. I can do business with local folks and keep the money in my hometown. Why do I want to send money to New York or Delaware? Just so it can go to some CEO who will never know me and is already drawing an obscene salary and craving more and more and more? I am ashamed that I contributed to their greed as long as I did. What a liberating experience it has been! Bye, bye Fleet, Chase, Sears, Conseco, Chrysler Financial. Good riddance to all of you! Now, my interest payments are at least working in MY town. My bank sponsors softball teams, buys livestock from the kids at the county fair, and donates to lots of worthy local causes. My neighbors need to draw a salary and have jobs, too. That probably sounds like a really simple lifestyle to anyone from a big city, but I like it. If I have a problem, no sweat. No automated phone BS. I can talk to a real person who actually knows my name! If I feel a mistake has occurred, it takes about five minutes to either get it corrected or have a real explanation of why it is not a mistake. They tell me THANK YOU! It feels good, kind of like being freed from slavery or something. I write one check, I am DONE. Amazing how much time I save each month. They do not sell my personal information for yet more unearned profit. I think I may be among the first sufferers in this country of a disease called "Big Business Disillusionment". The symptoms are an overwhelming desire to drop out and contribute no more to the greed frenzy. Enough is enough! Add to that an acute desire to NOT be listed in any of the big three credit reporting bureaus (my bank does not check them because they know ME). I hope over time as nothing gets reported that I will simply fade out of those credit bureaus. Perhaps they will think I am dead; fine with me. Credit reports get manipulated and not to the benefit of the consumer. Sounds like you may be well on your way to being the second sufferer of BBD. Thing is, it is NOT suffering. It is great. It is empowering. It is a consumer revolt of one; I hope it spreads quickly and becomes a consumer revolution of epic proportions. Why deal with these blood-suckers when you can deal with folks who really DO appreciate you? I must have been nuts not to have seen this years ago! Big business will be up the creek with no customers, but insist on shooting themselves in the foot by arrogantly trying to take advantage. They have forgotten what a customer is. They have forgotten where those overblown profits came from in the first place. Shame on them. And it will never be enough. That really scares me. The drive for profits is an addiction now, they can neither control it, check it, or give it up. It will always take more and more....It will never end. It's my one-fingered salute to Corporate America; may it soon crumble, because it needs a complete overhaul from the ground up!


HOPE

Enfield,
Connecticut,
U.S.A.
DEAR PETER

#3Consumer Suggestion

Thu, May 29, 2003

PERHAPS MANY OF YOU ARE UNAWARE OF WHAT IS HAPPENING AT FAIRBANKS. THE CEO AND THE PRESIDENT OF THE COMPANY HAVE BEEN REPLACED. THERE HAVE BEEN NEWS STATIONS ALL OVER THE COUNTRY DOING INVESTAGATIVE REPORTS ON FAIRBANKS.THERE IS A WEB SITE CALLED WWW.SERVICINGNEWS.COM THAT IS SET UP FOR FILING A COMPLAINT AGAINST FAIRBANKS. THERE ARE CLASS ACTION LAWSUITS THAT HAVE BEEN STARTED ALL OVER THE US. PLEASE LOG ONTO THIS WEB SITE AND LET THEM HELP YOU GET YOUR LIVES BACK IN ORDER!!! THE GUY WHO STARTED THIS WEB SITE HAS NOW BEEN ASKED TO BE A MIDDLEMAN BETWEEN US AND THEM BY THE NEW MANAGEMENT OF FAIRBANKS . WE NOW HAVE SOMEONE ON THE INSIDE WHO CARES ABOUT US AS THE CUSTOMER.PLEASE LOG ON AND TELL THEM YOUR STORY !!! I HOPE THIS HELPS!!!!


Elvera

Carrollton,
Texas,
U.S.A.
I read an interesting Story about the greed we see today

#4Consumer Suggestion

Thu, May 29, 2003

Hi Robin, I love your passion with which you go about questioning the greed and the greed-mongers we have to deal with today. I always look forward to read your posts. I have only recently begun to understand what is happening in corporate America. I, for one, want to be prepared for them. I no longer view them as normal businesses that treat you, the customer, with respect and in an ethical manner. I view them as the greedy monsters they are, and I don't care how *respectable* their name is supposed to be. I also know that the majority of people don't want to have to deal with such monsters, it is too distressing and too upsetting. You have to watch too many things and cannot enjoy your life. Anyways, I was reading a story and I think that we are seeing the outgrowth of greed and corruption from the housing bubble that the author is talking about. I put a link for the story below. I don't know if Rip-off Report will allow this link, but the story can be found at alternet.org and the title is *Bursting Bubbles*. It's a very revealing story. http://www.alternet.org/story.html?StoryID=15975 Enjoy....or should I say, read and weep?


Robin

Waldron,
Arkansas,
U.S.A.
Peter, search these reports for help and moral support.... and an explanation of the little red imps

#5Consumer Comment

Wed, May 28, 2003

Peter, Search these reports and I think you will find that Fairbanks is gasping its last. There are web addresses provided where the entire site is dedicated to the downfall of this company; you may feel better if you visit them to realize that you are not alone. You might want to search ROR under some of the other names in this report as well. It is a corrupt industry all around! I do hear disturbing rumors that a lot of Fairbanks operations are being moved overseas to India and perhaps other countries. I feel that is an attempt on their part to escape American justice!I pray that it fails! They have irreparably damaged many Americans and deserve to sufer the consequences, even if they move to the moon! They should be chased down and punished for the chaos HERE! They are terrorists and should fall under those guidelines! I do not know how the mortgage servicing industry got in such disarray in this country. I am "shocked and awed" by the stories on this site. Fairbanks is feeling the noose tighten now, but it is really disturbing to see that NEW names are popping up with greater frequency. Conseco, Homeside, HomEq....and, of course, our old friend, the demonic Ocwen. Greedy and profit-driven, these companies could care less if all Americans are in the street! It seems as though the whole mortgage sevicing industry has gone on a gluttonous binge of greed. The greatest thing about Fairbanks' downfall is that the Feds are FINALLY taking notice. Legal precedents will be set, hopefully making it easier in the future to root out these awful groups. Hopefully, better regulations will be put in place, taking some of the burden from the mortgage holders' shoulders when it comes to fighting them. It is hard to wage a legal war when these terrorists are picking your pocket dry! I do not think many attorneys will be out of a job over this, as there are only a brave few who are willing to take on these juggernauts in the first place! It amazes me that so any of these reports tell of people being turned away by lawyers when "Fairbanks" or "Ocwen" is mentioned. Equally amazing are the stories of suits filed and then the attorneys suddenly dropping them with no explanation. Do I hear "bought off"? Shame on those lawyers; they are a disgrace. But, easy money is a powerful lure and the same lure that brought us to this low point in the first place. Work for our money? Naw...much easier to pack on unexplained fees, hold posting payments until we can add a past due fee, set up a couple of unexplainable "holding accounts", put payments there so we can add more past due fees and tell the homeowner that he is now three months past due. Let's see, we could come up with something called a "drive by appraisal" and charge for that as well. We'll add insurance that they don't need because they already have it, but who cares, great idea! Profit, profit, profit!! And after we have totally bankrupted this homeowner and possibly driven him insane in the process, we'll pull out the FORECLOSURE PAPERS!! We'll have all his money AND his house, too! Yay!! Nearly everything we are doing is illegal and immoral, but who cares!! We're rich! We'll buy off anyone who confronts us!(I really do have a mental picture of little red imps dancing around, rubbing their little red hands together, chanting those words, and occasionally prodding with pitchforks some poor hapless guy whose only "sin" was to fall into their clutches!)I feel very strongly about this issue. Can you tell?? I may need to start therapy soon.... All this is so outlandish that one has to wonder if there was a room full of crack-smoking, LSD dropping brainiacs thinking this stuff up! I know of no other industry in this country who can charge fees that they cannot explain! And WHY, in the name of Heaven, did it take the dadburned Feds so long to wake up and smell the coffee? Makes you wonder...I will continue to ask this question until someone tells me the answer! The answer may even lie with one of those little red imps. When the imps decide its time to cut a deal to save themselves, names will be named. Count on it. Yes, Peter, it is a mess. No, Peter, you are not alone. But, the little red imps are scheduled to leave this earth soon; keep your chin up. Try to keep a sense of humor about it all. Peruse this site and others. Laugh with the rest of us...cos they are going down, back to Hell where they came from!!!

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