- Report: #1297221
Complaint Review: Fairy Chalk Mother - Salem Utah
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Fairy Chalk Mother
Salem, Utah, USA
Web:
http://fairychalkmothers.com/
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Fairy Chalk Mother Bad Business/Customer Service Salem Utah
I ordered a bottle of the Fresh Cream 32 oz paint on March 10th and was immediately charged for it. I got an automatic email in response saying my order was confirmed which included an order number and link to check the status. After a week I checked the status and no change. I sent an email to the provided response email asking for an update and if it hadn't been shipped if I could pick it up (I am local). I received no response and waited another 10 days.
I checked the status and again no change. I sent another email with no response again. I sent a message to Marcy Neves Johnson Dent (Owner) on Facebook and she ignored my message. I posted a message on a for sale post of hers to contact me and she immediately deleted my message. I sent another email to the company 5 days later and still have received no response. If I don't receive my order by tomorrow I am desputing the charge on my credit card.
As you can see this company has complete disregard for their customer service and doesn't follow through with their orders. I advise anyone purchasing from this company that you probably won't receive your product for at least a month or two after you pay for it. Also they don't seem to care about their customers at all.
Will never use again.
