Report: #1182981

Complaint Review: Fantasy Toyland - Internet

0 Updates & Rebuttals

Reported By:

RKHII - Chatsworth, Georgia,

Submitted:

Updated:

Author Not Confirmed

Why?

Fantasy Toyland

Internet, USA

Phone:

(800)660-0566

Web:

www.FantasyToyland.com

Categories:

Clothing Stores

Tell us has your experience with this business or person been good?

They’re awesome! (0) Super Helpful (0) They’re not great but not a Ripoff (0) Total Ripoff (0)

Fantasy Toyland www.BabyGiftUSA.comwww.CelebrityGift.comwww.EatGourmet.comwww.FindCostume.comwww.FutureMemories.comwww.GadgetBargains.com, www.PerfectWedding.com, www.SportsGifts.com, www.TotsRoom.com Item shipped is not as depicted Internet

Report Attachments

This is supposed to look like the item depicted on their web page

I ordered the Kids Deluxe TMNT Michelangelo Costume and when it arrived the mask was too soft and deformed to wear. Upon contacting their customer service department I was informed of their costume return policy, which wouldn't allow it to be returned.

I tried to submit areview on their web page and amazingly it has never showed up. It seems there are only good reviews posted on their page. I also filed a complaint with the Better Business Bureau but the best that they offered was to let me return the costume for a %20 restocking fee. I was merely hoping to obtain a better mask

Next time I'll save alittle time and money and just go to Wal-Mart. The same costumes are there for less and include more accessories.

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