- Report: #1365137
Complaint Review: fashion nova - Internet
-
Author Not Confirmed
Why?
fashion nova
Internet, USA
Phone:
18008660286
Web:
www.fashionnova.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
fashion nova FRAUD MAJOR SCAMMING COMPANY LOS ANGELES Internet
THIS COMPANY SHOULD BE SHUT DOWN! I HAVE LOST 400 DOLLARS. I PLACED AN ORDER ON THE 29TH OF MARCH THEY ASKED ME TO VERIFY I SENT ALL THE INFO 3 HOURS LATER THEY SAID IT WOULD TAKE 24-48 BUT TO EXPEDITE CONTACT THE NUMBER LISTED, I DID ALL THIS AND ASKED FOR STATUS THE NEXT DAY, TRIED CALLING AND THE WHOLE ENTIRE DAY LITERALLY THEY DID NOT ANSWER IT WENT STRAIGHT TO VOIECEMAIL I WAS CALLING THE WHOLE DAY AND NOONE EVER PICKED UP, I EMAILED THEM ASKING FOR A STATUS AND TO PLEASE LET ME KNOW WHAT WAS GOING ON I HAVE A TRIP COMING UP BEING THE REASON I NEEDED THE 2DAY SHIPPING. I TOLD THEM I WOULD PAY THE FASTER SHIPPING BUT IF NOT NOT TO SHIP AND CANCEL MY ORDER THEY REFUSE TO EVEN ACKKNOWLEDGE THE FACT IWAS ASKING FOR A STATUS AND TOLD MET HEY COULDNT CANCEL EVEN IF IT HADNT SHIPPED WHO DOES THAT??? THEN NEVER ANSWERED ME ABOUT THE INFO I HAD SENT NEVER ANSWERED MY QUESTIONS OR CONCERNS BUT SURE MADE IT A POINT TO TELL ME IF I WANTED TO CANCEL WHENEVER MY ORDER CAME IN TO SEND BACK FOR STORE CREDIT ONLY. I TRIED CALLING AGAIN AND AGAIN I FINALLY REACHED SOMEONE WHO PROMISED THEY WOULD GET IT TO THEM 2 DAYS AGO, TODAY AFTER WAITING 40 MIN ON HOLD FINALLY SOMEONE TELLS ME ITS ON HOLD NOTHING HAS BEEN DONE AND IT WILL NOT BE SHIPPED TODAY. HE WAS VERY RUDE SARCASTIC AND CONDECENDING IVE BEEN HUNG UP ON 2 TIMES AFTER BEING ON HOLD FOR SO LONG. THEN TO COVER THEMSELVES THEY RESPODED TO MY EMAIL WHILE PLACING ME ON HOLD AND SAID IT TOOK AN ADDITIONAL 48-72 HOURS THEY ARE LAIRS AND THEIVES THEY DONOT HONOR 2 DAY SHIPPING NOR DO THEY CARE ABOUT USTOMERS THIS IS A TOTAL FRAUD AND SCAM WEBSITE . THE SAME 2 PEOPLE ANSWER YOUR EMAIL. THIS IS PROBABLY THE BIGGEST SCAM OPERATION. I HAD TO DISPUTE WITH MY BANK I FEEL LIKE I HAVE BECOME A VICTIM I EVEN SENT MY ID NEVER AGAIN. HORRIBLE "COMPANY"
