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  • Report:  #1085910

Complaint Review: Fast water Heaters/ home Depot - California

Reported By:
Charles, Yoba Linda, Ca - Yorba Linda, California,
Submitted:
Updated:

Fast water Heaters/ home Depot
California, USA
Phone:
800456923
Web:
www.fastwaterheaters.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 This sounds like a broken record story based on the other complaints listed for Fastwaterheaters.com.

They deffinetly go for the scare tatic. I was give an in stalled price from Home Depot at approximatley $795.00. If I had given them everything he wanted to do when he arrived it would have been in excess of $1608.00.

That being said they definetly attempt to put the doubt in your mind that when the city inspecter comes out that the install will not pass city codes if you dont proceed with what "They" recommend. I was told I needed to have an "Expansion Tank" installed at the tune of $179.00 to insure the tank would not overflow (I thought that was what the overflow valve was for?)

He also want to install 10 feet of extra PVC drain pipe at $113.00 that I declined.

I was told I needed a Sediment Trap at $39.00 (I already had a sediment pan and the new heater was never supposed to be drained so why did I need a new sediment trap? Go figure!!! He told me I needed new water and gas pipes at $89.00. The ols ones we still shinny and new looking but, I had no problem with adding the new ones just in case. He also said I needed new ground clamps at the tune of $89.00. I purchased them at Home Depot myself for a total of $7.79. also, The did not need to be installed. I declined the "Bollard" at $269.00 (Whatever that is???).

When the city inspector came out to approve the permit he asked why there was an expansion Tank on top. We told him that Fast Water Heaters said we needed to have it or it would not pass inspection. He rolled his eyes and said you dont need that!

All this bein said I feel I was financially RIPPED OFF! However, I will admit they did a good job on the install and cleaned up after there work. They were here when they said they would be (I dont think they want you to change your mind!)

Would I use them again? Most likley not. I'm sure there are reputable plummers out there that would have done the job for much less and not loaded you with extras that you and the city dont think you need.



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