Lori
Indianapolis,#2Consumer Comment
Fri, July 18, 2003
My account is a revolving account. The minimum due being the whole amount due did not start until about 4 months after I closed my account. Also, the minimum payment should be (according to my interest rate and account rules), around $35 per month, I have beeing paying anywhere from $50 to $100. As far as calling them, they do not have a phone number where you can talk to a live person unless you are trying to do a check over the phone. All coorespondence must be written and I hae done this, but they do not respond.
Jennifer
Fargo,#3Consumer Comment
Thu, July 17, 2003
ok if what your saying is true then their may be many explanations such as the type of account you opened. If you opened an account that requires you pay your balance in full every month then yes you will receive late fee's and finance charges for not making your minimum amount due on time(the whole balance if it is not a revolving account) Secondly, if it is a revolving account and you are making more then one payment a month it may be that you are not making your minumum payment due by the due date. The best thing to do would be to call and see if they can explain it to you. You may also want to write to them and request they work with you so that you can make your minumum payments,etc, etc,.