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  • Report:  #1199485

Complaint Review: Federal Student Loan Alliance - Internet

Reported By:
gigi678 - Cleveland, Ohio,
Submitted:
Updated:

Federal Student Loan Alliance
Internet, USA
Web:
www.federalstudentloanalliance.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I was looking for a way to repay my student loans and saw Federal Student Loan Alliance online which seemed interesting and worth a try. After talking to Paul, I was assured that I would receive a better loan repayment plan, less interest and have loan balances forgiven. Of course, it was too good to be true and I did not want to give out my credit card number but I was assured that I could get my money back. After putting my loans into forbearance, something I did not want to do, I was unable to ever speak to this "Paul" person ever again. No calls or emals returned. I was given to another person to work with finally, she told me she could consolidate my loans. I told her they were already consolidated! I demanded my money back. Now they are claiming I am a "difficult" client (something I see a lot with their rebuttals) and basically that I did not pay the amount I did and they indeed help my loans, which they did not. It was a joke working with them, they knew nothing of my situation, they only called when they wanted a payment and they even charged me for a "maintenance" fee when there was nothing to maintain. I reveiwed them online and was called and basically harassed and the BBB report rebuttal is unture as well.

Stay away!!!! Places like this are taking advantage of us students who try to better our lives with education. It's terrible and sad but please listen to these warnings. You can do consolidation yourself and if something seems too good to be tru, it IS. 



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