- Report: #1270098
Complaint Review: Ferco Motors - Miami Flordia
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Author Not Confirmed
Why?
Ferco Motors
Miami, Flordia, USA
Phone:
(305) 541-3386
Web:
http://www.fercomotors.com/
Categories:
Business Rating:
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Ferco Motors (Specifically Eric Agramonte) Ferco Motors is a corupt comapny that lies and cheats at the customer's expense!!!!!!! Miami Florida
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I purchased a 2007 Jaguar XK Convertible from Ferco Motors via Autotrader.com. As soon as I purchased the vehicle it took almost a month for them to let me get the car. They told me to lie to the loan company and say that the car was fine in order for the "Deal to go through"! Also, when I showed up the glove compartment fell on the floor as soon as I opened it. They promised to mail me another glove compartment as soon as I got back to Alabama.
The A/C wasn't working so they put freon in the car. Also the Bluetooth wasn't working either. I drove all the way back to AL with the car, but by the time I got to Orlando FL the car was leaking on the passenger side floor. When they put the freon in the car they didn't blow out the drain.
When I called them, the salesman insulted me and insinuated that I caught a flight to Miami to ruin the car that I just financed. He screamed that he "gave me the car perfect!!". I was so angry that had we been in person I would have beaten him silly. Then when I finally got home, they called me and said that they would send the tag information to AL for me to get a tag until I "SIGNED MY WARRANTY OVER TO THEM".
They said it was because they had to "PUT MORE MONEY IN THE DEAL TO MAKE IT GET APPROVED WITH THE LENDER"! I was not to be outdone so I said that if he could show me in writing from the lender where he put more money in that I would gladle give him money instead of giving up my warranty on an 80k dollar car. 2 months later after LITERALLY 15 calls to the Lender and Ferco Motors they still haven't released my tag.
Now they claim it is in FL at the DMV in MIAMI!!! I wouldn't advise this company to anyone!!! They purposely withheld key paperwork from the beggining which would indicate thatv this is standard in every deal. They purposely neglect to give people what they need in order to blackmail them for more money!! Eric the GM is a real complete A**HOLE!!!! He has an attitude like the customer owes him!!! He is a liar!!!!!!
4 Updates & Rebuttals
I just got my tag in MARCH!!!!
#2Author of original report
Mon, May 02, 2016
I just got my tag in MARCH!!!! I can attach pictures if they deny that as well!!!!
LIES LIES LIES!!!!
#3Author of original report
Mon, May 02, 2016
I can afford a 14000 dollar car!!! I am a SQL SERVER DBA!!!! The bank told me that the deal was final and I had my warranty. I said may was my start date but it was june. That was the only difference!!! They said that was the reason that I should relinquish my warranty!!!! Ferco told me to sign over my warranty in writing because the "deal needed that to be FINAL"! They have lied the whole way and this has been a nighmare!!! THESE PPL ARE CROOKS!!! If this was a pleasant experience I would not be on here!!! ALSO THEY LIED ABOUT THE CARFAX!!!!!! THIS CAR HAS HAD BODY WORK!!!! The right passenger door handle was glued together!!!! The paint has runs in it from the BODY SHOP!!! I HAVE PICTURE TO PROVE THIS!! THEY DON'T!!!!!!
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Another LIE!!!
#4Author of original report
Mon, May 02, 2016
I did not LIE about my income!!! They have just come on this site to lie to clear their name!!!! I make more than enough to pay for the car!!! Also I still have not received my "replacement glove compartment door" that they promised. The car was only 14K!!! What type of income do they think I need to lie about to pay for a 14k dollar car? This is consitently the problem that I have with them!!! They called me after I filed this report to try to fix the issue and then came on here to lie!!! DO NOT DO BUSINESS WITH THEM!!!!!
Eric agramonte
Pembroke Pines ,Florida,
USA
Customer lied
#5UPDATE EX-employee responds
Sun, April 17, 2016
The customer flew to Florida inspected the car and we fixed a couple of things he complained about then drove to Alabama then the bank called him and he complained to them about not being able to include warranty in loan as agreed reason for this is Customet led about his time on the job and his monthly income so the dealer couldn't cash the contract customer then told the bank no warranty no deal dealer absorbed the warranty and Los 900 dollars customer still not happy we offered to cancel transaction if brought car back but he refused
