- Report: #1008588
Complaint Review: Fidelity Warranty Services - Internet
Reported By:
James -
Elizabethtown, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Fidelity Warranty Services
500 Jim Moran Blvd. 33442 Internet, United States of America
Phone:
(954) 429-2000
Web:
www.fidelitywarrantyservices.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Fidelity Warranty Services used vehicle warranty does not cover anything, Internet
I purchased an extended Fidelity Warranty for a 2006 Dodge Durango Limited. I purchased the vehicle with 50,000 miles on it and it was in excellent condition. As problems arose (fuel system, braking system, airbags, key fobs) my dealership would submit the claims to Fidelity. Each time they have been denied (they always state to the service department "this is not covered"). Today my Durango is in for an airbag issue and a connector needs replaced in the steering column. The service department called Fidelity only to hear that "it is not covered". They always seem to talk their way out of covering anything. Consumers be ware, I spent almost $3,000.00 on this warranty and it has yet to cover any type of repair or service.
1 Updates & Rebuttals
Fidelity Warranty Services
Deerfield Beach,Florida,
United States of America
Please contact us...
#2UPDATE Employee
Mon, February 11, 2013
We are very sorry to hear you were not pleased with your Fidelity Warranty Services claims experience. We would very much like to investigate the situation. Please send your claim number and contact information to [email protected], so we can address your concern in a timely manner.
Thank you!
