- Report: #172181
Complaint Review: FindPart.com S&J Used Auto Parts - Saratoga Springs New York
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Author Confirmed
Why?
FindPart.com S&J Used Auto Parts
Premiere Parts Locator, 40 Excelsior Avenue Saratoga Springs, 12866 New York, U.S.A.
Phone:
877-231-9908
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
FindPart.com S&J Used Auto Parts, ripoff!! Charged $96 and shipped broken mirror, Saratoga Springs New York
They charge a lot and ship broken parts and never refund or replace part. They seem to be changing names quite a lot (to hide their mis-deeds). Buyer Beware.
11/7/05. Ordered mirror for 1986 Lincoln (Invoice # 65135) from FindPart.com via phone. Received part 11/17/05. Part was completely broken and looked it was broken for a long time. Initiated calls to Findpart to get replacement. After about 10 calls and emails, I started logging notes on calls.
12/19/05 08:30: Called Find Part again. Sales 1-877-231-9908 Warranty 518-583-4125 . Talked with a gentleman that transferred me to Christine. Christine called the actual parts shipper (Williams? Bingle.. in Tx). Christine called me back. She says UPS will be picking up part tomorrow (12/20/05). Shw wants me to get the tracking number. Please call Cristine with tracking # and she will refund money. (They never picked up part)
12/23/05 12:34: Called Find Part again. Talked with Mel. Briefly updated on my issue and provided my invoice# (65135). She is checkingShe'll ask Christina to get the credit paperwork done. She is understaffed today so it might not get done today but she'll get it done. (Never called or anything)
1/09/2006 Received voicemail from Linsy? She asked us to ship the mirror back to Find Parts and then they'll credit us.
1/11/06 11:30 AM: Left Voicemail for Christine saying they have not followed thru on any statement they have made so I'm not willing to invest any more money in the product until they credit me some money., ext 208/210
1/11/06 11:39 AM: Talked with Linsy at extension 210. She suggested leaving a voice mail for Christine again. I explained I've already left Christine many voicemails which never get call backs. She seemed like she was transferring me to someone but I was hung up instead.
1/18/06 9:13AM: Talked with Owner (for a second) and he passed me to an oriental sounding person . She then passed me back to him. He yelled at her for passing it back to him so she took my information and will have someone call me back.
John
Santa Clara, California
U.S.A.
11/7/05. Ordered mirror for 1986 Lincoln (Invoice # 65135) from FindPart.com via phone. Received part 11/17/05. Part was completely broken and looked it was broken for a long time. Initiated calls to Findpart to get replacement. After about 10 calls and emails, I started logging notes on calls.
12/19/05 08:30: Called Find Part again. Sales 1-877-231-9908 Warranty 518-583-4125 . Talked with a gentleman that transferred me to Christine. Christine called the actual parts shipper (Williams? Bingle.. in Tx). Christine called me back. She says UPS will be picking up part tomorrow (12/20/05). Shw wants me to get the tracking number. Please call Cristine with tracking # and she will refund money. (They never picked up part)
12/23/05 12:34: Called Find Part again. Talked with Mel. Briefly updated on my issue and provided my invoice# (65135). She is checkingShe'll ask Christina to get the credit paperwork done. She is understaffed today so it might not get done today but she'll get it done. (Never called or anything)
1/09/2006 Received voicemail from Linsy? She asked us to ship the mirror back to Find Parts and then they'll credit us.
1/11/06 11:30 AM: Left Voicemail for Christine saying they have not followed thru on any statement they have made so I'm not willing to invest any more money in the product until they credit me some money., ext 208/210
1/11/06 11:39 AM: Talked with Linsy at extension 210. She suggested leaving a voice mail for Christine again. I explained I've already left Christine many voicemails which never get call backs. She seemed like she was transferring me to someone but I was hung up instead.
1/18/06 9:13AM: Talked with Owner (for a second) and he passed me to an oriental sounding person . She then passed me back to him. He yelled at her for passing it back to him so she took my information and will have someone call me back.
John
Santa Clara, California
U.S.A.
3 Updates & Rebuttals
Friendly
None Known,New York,
U.S.A.
updated contact
#2UPDATE Employee
Tue, November 28, 2006
updated contact information for sjauto 5185870129 8665512818 FAX 5186910068 thanks scott
John
Santa Clara,California,
U.S.A.
No response
#3Author of original report
Tue, February 28, 2006
I have not received any response of any kind, nothing.
Roger
Port Huron,Michigan,
U.S.A.
did you ever get a call back
#4Consumer Comment
Sat, February 25, 2006
did you ever get a call back or your money refunded?
