Robert
Delavan,#2Consumer Comment
Tue, October 09, 2012
Your claim that "it is a horrible product, and Fingerhut knows it!" is completely unsubstantiated - as is the claim that they do not research their products. Your entire complaint with Fingerhut is based on their supposed knowledge that the product is faulty, and that they wouldn't take a return almost a year after your initial purchase.
Acer is a nationally-recognized name brand, and is sold by WalMart, Best Buy, Sears, and Target *in addition to* Fingerhut. Everybody sells it.
And unless I miss my guess, WalMart, Best Buy, Sears and Target wouldn't take a computer back a year after purchase either.
You got a bad computer. That sucks. But when it's been a year since your purchase, your beef is with Acer - not Fingerhut.