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  • Report:  #639450

Complaint Review: Fiore Volkswagen - Hollidaysburg Pennsylvania

Reported By:
Joe - Hollidaysburg, Pennsylvania, USA
Submitted:
Updated:

Fiore Volkswagen
1000 Logan Blvd Hollidaysburg, 16648 Pennsylvania, United States of America
Phone:
814-695-5533
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
had several VWs different models & years, were awesome cars.  Bought a 2006 Jetta that was an absolute lemon.  After taking it to the dealership (Fiore's in Hollidaysburg) for an oil change, the car starting leaking large amounts of oil.  Called the dealership and made an appointment at which they told me it was just oil residue that was "Normal" but they cleaned it up.  Took it back home, still leaking large amounts of oil.  Took it back to Fiore's & they said it was normal.  In fact during one of my appointments, they had a customer with a brand new VW that just got an oil change & the car leaked out 3 quarts of oil.  They told her the same thing, that was normal for the BRAND NEW car to be leaking oil. Really?  because even my beater doesn't burn that much oil.  Then, had the car in to replace different sensors that were going bad. (in fact every time I left Fiore's service department, another sensor went on the car (coincidence?).   Right after the car turned 45K miles, the air conditioning went completely & of course VW said it was not under warranty and it would cost $2000 or more to fix.  Then, right after the air went, the car started running very badly, would not drive above a certain speed, etc.  At this point after not being able to drive a 4 year old car that I had less than 3 months, not having air conditioning during the hottest months of the year and now having Fiore's telling me a part went that would cost $250 to fix, I went and bought the part and had a local mechanic put it on & he charged $60 for the same repair.  (of course I had to pay Fiores $150 just to put it on the computer to diagnose the issue)  Car still wouldn't go above a certain speed and was acting like it was going to blow up.  Changed another sensor for $75 & car still not fixed.  Started doing internet research and talking to other owners of 2006 VWs (Jettas and different models also) who were all having the same problem.  In fact several people said their air conditioning units went bad shortly after buying the cars brand new & VW will not fix them or even give a reduced price to fix them.  I don't know about you, but I didn't pay good money for a newer car so that I could sink money into it every week and suffer without air, I could have bought a cheap piece of junk that at least ran.  Fiore dealership is horrible, even if the car is not driveable they will make you wait 3 or more weeks for an appointment without giving a loaner car (like we all have multiple cars to get to work in!) Maybe they are so busy because the new VWs are all pieces of s**t.  Finally sick of hassling with the car & horrible lying dealership & traded it in, lost a ton of money on the trade and will never buy another VW again.  VW used to stand for quality but now they just are expensive heaps of s**t. 


3 Updates & Rebuttals

Tech1

Laurel,
Maryland,
U.S.A.
interesting

#2Consumer Comment

Wed, September 29, 2010

Their was an A/C issue where the compressor would seas. But that is covered with the 4 year 50,000 mile warranty so that means you must have bought the car in 2005. now their was a 5 year 60,000 power train warranty also. Some things that was common on this year was the PCV valve failed, the Cam follower for the fuel pump would wear out, the turbo boost recirculation valve would fail. All of thees things have been redesigned but due to this things is why they have drooped this motor and now use their new 2.0. Sorry but everyone should know never buy the first year redesign or you will open a can of worms.

Karl the oil sludge is for the 1.8 motors which has not been used since 2005. You just need resent from time of you bought it and they will fix it.


Ronny g

North hollywood,
California,
USA
YES...YOU CAN 'GOOGLE' ENGINE SLUDGE...

#3Consumer Comment

Sun, September 12, 2010

..and if you understand science and fact...and not conspiracy theories...you will find article after article stating the FACTS....the sludge is the fault of a combination of the oil quality, and improper maintenance..for example from "the engine oil bible website"...

Black Death first appeared in the early 80's when a horrible sticky black substance was found to be the cause of many engine seizures in Europe. It was extremely frustrating for vehicle owners with this problem. Dealers and mechanics had no idea what was going on and Black Death just wasn't covered under car or van insurance - if your engine had it, you paid to fix it yourself. Many engines were affected but Ford and Vauxhall (GM) suffered the most.
Read more: http://www.carbibles.com/engineoil_bible.html#ixzz0zIMi5ePr

Read more: http://www.carbibles.com/engineoil_bible.html#ixzz0zION49RB




Also, Audi/ VW will only warrant an engine if the customer has proof of all their oil changes.

Read more: http://www.carbibles.com/engineoil_bible.html#ixzz0zIO5zXdf



Now granted..Toyota settled a class action suit back several years ago...but this only covered these PARTICULAR 9 to 14 year old Toyotas...

Toyotas covered by the Louisiana settlement include the:

Camry 4 cylinder from 1997-2001,
Camry 6 cylinder from 1997-2002,
Camry Solara 4 cylinder from 1999-2001,
Camry Solara 6 cylinder 1999-2002,
Sienna 6 cylinder from 1998-2002,
Avalon 6 cylinder from 1997-2002,
Celica 4 cylinder from 1997-1999,
Highlander 6 cylinder from 2001-2002,
Lexus ES 300 from 1997-2002 and
Lexus RX 300 from 1999-2002.


Read more: http://www.consumeraffairs.com/news04/2007/01/toyota_sludge_settlement.html#ixzz0zIRgHp8n
To make a claim under the settlement, call Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987. 

With the new agreement, consumers need only show reasonable maintenance in terms of oil changes.

The Toyota agreement the court is examining contains
no finding of fault by Toyota or its dealers and does not prove Toyota or Lexus vehicles are predisposed to develop oil gel.
Bottom line. Yes...smaller engines run hotter and require regular oil changes and scheduled maintenance. If you catch any sludge problem early enough...you can certainly take inexpensive steps to insure it will not cause any major or extensive damage to your engine. If you follow the suggested oil change intervals and keep the receipts...any damage that is covered under warranty will be covered. And it may not hurt especially with smaller engines to use a high quality motor oil or synthetic if the manufacturer does not disapprove.

However all the distractions of this report caused by Karl as USUAL do not address ANYTHING in this particular complaint..such as..

1) The oil leak
2) sensors going bad
3) A/C went out and was not covered under warranty
4) car started running badly and would not go above a certain speed
5) being overcharged significantly for a part and labor...

So it seems..these cars suck, are expensive to maintain/repair and are lemons. So avoid them. And the dealerships overcharge and are horrible liars...no news there. No googling poetry, insurance scams or Obama steak dinners required.


Karl

Highlands Ranch,
Colorado,
USA
Joe, VW's also had a "SLUDGE PROBLEM" with some of their engines, just like Toyota. You can...

#4Consumer Comment

Sat, September 11, 2010

'Google' this- VW ENGINE SLUDGE, and that will take you to some of the sites for further information.


A mechanic who works on German & Japanese cars told me that VW & Toyota both had problems with sludge because of a faulty engine design which created too much stress and too much heat, thus creating sludge problems and other related problems which could cause air-conditioning malfunctions & overheating, etc.

Almost all cars today have problems. Even some of the the 996 series Porsches from 1999-2004 (naturally aspirated) are having catastrophic engine failures, according to my mechanic.

If you 'Google' this- ENGINE SLUDGE, you can go to the consumeraffairs website about 'Toyota Engine Problems' and spend weeks reading through all of the engine complaints, air-bag complaints, acceleration complaints, etc.

It's become 'buyer beware' these days.

Good luck to you.




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