- Report: #1196915
Complaint Review: Firestone - Lafayette Louisiana
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Author Not Confirmed
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Firestone
3812 Ambassador Caffery Parkway Lafayette, 70503 Louisiana, USA
Phone:
3373265994
Web:
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Firestone Charged for oil change and no oil changed Lafayette Louisiana
I brought my vehicle in for an oil change in October. after I picked up my vehicle I noticed that they hadn't replaced the sticker informing me of when to have my next oil change done. I then checked my oil life indicator and that hadn't been reset so I called the location and the rep gave me instructions to reset it myself. Fast forward to last weekend...my engine light comes on and won't go off. I stop at Auto Zone to see if they can run the codes to see what kind of repairs I was looking at. The employee at Autozone asked when was my last oil change so I told him October. We'll he checks my oil and there's NO measurable oil in my engine. Apparently I was charged for an oil change but Firestone never did it!!! thank God my engine wasn't burned up!
