When I opened my Ice Cream Shoppe 6 years ago and independent Rep approached me for Credit Card Processing services with First American and 1st POS.
We signed up and noticed there were less expensive and better services available including Square but we stayed with First American and considered ourselves a great Client. February 1st, 2018 We unfortunately closed the Ice Cream Shoppe after 6 years. We called First American to cancel their services as we no longer need Credit Card Processing. First American still continued to with draw $150 per month from our checking account?
I called them and they said " You signed a contract that does not allow you to cancel services except on the CONTRACT ANNIVERSARY DATE ONLY.
In other words.....they want too charge the minimum charge of $150 for the next 6 months and also add a termination fee on top of the mimimum $150 charge each month?? We have been a valued client at their hoigher price services. Apparently their contracts aut renew and cannot be terminated even if your out of business and no longer need their services? This is a RIP OFF! Beware of !st POS. They our now threatening me with collections and destroying my credit rating. Thats a fine Thank you to a valued longterm client like myself. I really don understand how they can practice business in this piss poor fashion. Do NOT do Business with FIRST AMERICAN of 1st POS. There are plenty of quality providers including that wont screw you in the end.