- Report: #123692
Complaint Review: First Extended Service Corporation - Dallas Texas
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First Extended Service Corporation
http://www.firstextended.com Dallas, 75313 Texas, U.S.A.
Phone:
800-527-3426
Web:
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First Extended Service Corporation nickle and dime way out of warranty coverage. Rip-off! Dallas Texas
My 2002 PT cruiser's transmission went out on a Thursday. I made it to a shop, but they didnt work on transmissions. Then I took it to the Chrysler dealer, but they couldnt look at it till Monday. Then they called to get First Extended Service Corporation to authorize the claim. It took them over 24 hours to authorize a used replacement, but would not cover Fluid, sealer, cleaner, or gasket.
Then, since the repair was to take 8 hours, they would only cover the rental for one day. Now since it took them 24 hours to authorize, and another 24 hours to get the part, I am requesting that they cover 3 days of the rental. Then since the fluid and cleaner, sealer, and gasket were in good working order prior to the repair, they should cover this as well.
My suggestion:
Buy a manufacturer's extended warranty or one from your own auto insurer. Don't buy a third-party contract. Don't buy an extended service contract from an automobile dealer or anyone else until you've had time to think about it and shop prices. You do not have to make this decision at the moment you're buying your vehicle.
Michael
Oldtown, Idaho
U.S.A.
Then, since the repair was to take 8 hours, they would only cover the rental for one day. Now since it took them 24 hours to authorize, and another 24 hours to get the part, I am requesting that they cover 3 days of the rental. Then since the fluid and cleaner, sealer, and gasket were in good working order prior to the repair, they should cover this as well.
My suggestion:
Buy a manufacturer's extended warranty or one from your own auto insurer. Don't buy a third-party contract. Don't buy an extended service contract from an automobile dealer or anyone else until you've had time to think about it and shop prices. You do not have to make this decision at the moment you're buying your vehicle.
Michael
Oldtown, Idaho
U.S.A.
1 Updates & Rebuttals
Richard
Eddy,Texas,
U.S.A.
using old parts
#2Consumer Comment
Fri, February 25, 2005
you cannot reuse gaskets, fliud,or seals if you tried you would end up with a second bad transsmision. the cleaner is just that, something the shop used to clean the part with.
