yammo
Queensbury,,#2Consumer Comment
Sun, October 14, 2012
I too have nothing good to say about this bank.They made my building mortgage a nightmare,constantly asking for the same paperwork over and over again,not coming up with any money until the house was half built,and then trying to change fees during the closing.
I recently contacted them about refinance,and after a quick telephone approval (for me/not my wife which is rediculous) they then told me to give them my credit card number for a nonrefundable $500 fee that would not be returned if the loan was not approved.Even though my credit is well over 800, I knew the scam would be, to not approve me,and keep the money.There are other banks doing the same scam right now.All of this was being done on the phone.I told the person on the phone to slow down and send me some thing via email to prove who he was and that I need to see something in writing. When I called First Horizon/Nationstar they transfered me to a sister bank,all this was happening very quickly over the phone and was very unprofessional.