Jim
Clinton,#2Author of original report
Tue, December 12, 2006
Told the SunTrust Fraud Investigator I'd given 1st National a specific check # over the telephone but they used #999 on the debit to my account. He obviously found something wrong with them because it took about 7 days for him to post the $149 back to my account. Also, I learned that the check #999 1st National created and posted to my account DID NOT go through an ACH (credit card clearing house). I attempted to get info on the ACH from SunTrust so I could file a complaint with them too. All the complaints you need to file you can do via the computer....State Atty. General, FCC, FTC, BBB, FBI, 1st National's Bank, my Bank, and 1st National's telephone provider. Only took about an hour to file all the complaints but it was worth the investment of my time. Good luck to you in your efforts to 'right their wrong'. Jim
Jim
Clinton,#3Author of original report
Tue, December 12, 2006
Told the SunTrust Fraud Investigator I'd given 1st National a specific check # over the telephone but they used #999 on the debit to my account. He obviously found something wrong with them because it took about 7 days for him to post the $149 back to my account. Also, I learned that the check #999 1st National created and posted to my account DID NOT go through an ACH (credit card clearing house). I attempted to get info on the ACH from SunTrust so I could file a complaint with them too. All the complaints you need to file you can do via the computer....State Atty. General, FCC, FTC, BBB, FBI, 1st National's Bank, my Bank, and 1st National's telephone provider. Only took about an hour to file all the complaints but it was worth the investment of my time. Good luck to you in your efforts to 'right their wrong'. Jim
Jim
Clinton,#4Author of original report
Tue, December 12, 2006
Told the SunTrust Fraud Investigator I'd given 1st National a specific check # over the telephone but they used #999 on the debit to my account. He obviously found something wrong with them because it took about 7 days for him to post the $149 back to my account. Also, I learned that the check #999 1st National created and posted to my account DID NOT go through an ACH (credit card clearing house). I attempted to get info on the ACH from SunTrust so I could file a complaint with them too. All the complaints you need to file you can do via the computer....State Atty. General, FCC, FTC, BBB, FBI, 1st National's Bank, my Bank, and 1st National's telephone provider. Only took about an hour to file all the complaints but it was worth the investment of my time. Good luck to you in your efforts to 'right their wrong'. Jim
Jim
Clinton,#5Author of original report
Tue, December 12, 2006
Told the SunTrust Fraud Investigator I'd given 1st National a specific check # over the telephone but they used #999 on the debit to my account. He obviously found something wrong with them because it took about 7 days for him to post the $149 back to my account. Also, I learned that the check #999 1st National created and posted to my account DID NOT go through an ACH (credit card clearing house). I attempted to get info on the ACH from SunTrust so I could file a complaint with them too. All the complaints you need to file you can do via the computer....State Atty. General, FCC, FTC, BBB, FBI, 1st National's Bank, my Bank, and 1st National's telephone provider. Only took about an hour to file all the complaints but it was worth the investment of my time. Good luck to you in your efforts to 'right their wrong'. Jim