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  • Report:  #148976

Complaint Review: FIRST STEP HOME INSPECTIONS - Cary North Carolina

Reported By:
- Cary, North Carolina,
Submitted:
Updated:

FIRST STEP HOME INSPECTIONS
6229 Tryon Road Cary, 27511 North Carolina, U.S.A.
Phone:
919-858-9930
Web:
N/A
Categories:
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Inspection Date: November 15, 2004

Address: 102 Forest Edge Drive, Cary NC 27511

Occupancy/Move in Date: June 27, 2005

HVAC (The report said A/C could not be inspected due to low temperature at the time of inspection.) however, the Freon was low in upstairs unit causing it to freeze over during a pre-move in trip in May, and down stairs unit was found to need a new Heat Transfer Tube due to corrosion (holes) in tube which will allow exhaust into the home. This should have been picked up with a CO (carbon monoxide) test or a visual inspection. The cost for this repair will be between $700 and $1500 as noted verbally by Apex Heating and Air.

Plumbing Master Bath Shower Stall has a major leak which drains into the down stairs dining room. The cost for this repair is still unknown. I have removed all the old caulking and recaulked this shower stall and the unit still leaks. I am afraid this might be an in the wall piping or valve problem. If I have to call a plumber for this I know it will be costly.

Kitchen Range/Oven Oven does not ignite. Per the Gas Company, the unit was connected to the gas line improperly, bypassing the regulator under the house. The unit is connected to the gas line before the regulator allowing 2psi of gas to the range and oven. The unit should only have 1/2psi running to it. The gas company turned off the gas to the unit as it is deemed a danger to use as is. The cost for this repair is still unknown, but the gas company will be coming out to make this repair next Wednesday. It was verbally ballparked at ~$200.

Edward

Cary, North Carolina
U.S.A.


1 Updates & Rebuttals

Laura

Burlington,
Wisconsin,
U.S.A.
Home Inspections

#2Consumer Suggestion

Thu, December 14, 2006

are VISUAL inspections; walls are not opened up to look for leaks, only leaks visible at the inspection can be noted. If the temperature outside was not above 65 degrees for at least 48 prior to the inspection, the AC will not be turned on UNLESS a crankcase heater is present; we can't inspect what we can't run if damage may result from said operation. I am almost positive that your HI recommended further evaluation on the AC, as he couldn't inspect it, and if you DIDN'T have a licensed AC contractor come out & look at it, well, it's not your inspectors fault that you didn't follow his recommendations. In WI (not sure about all states) Home Inspectors DO NOT inspect appliances (stoves, refrigerators, washers & dryers) these are "disposable appliances" that most people will have to replace over time and, do you REALLY think you realtor will want to ask for a new stove or refrigerator and risk blowing the deal over that? This should have been stated in your contract that those things were not part of the inspection, and your inspector should have gone over this with you.

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