- Report: #463004
Complaint Review: Firstline Security - Orem Utah
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Author Confirmed
Why?
Firstline Security
370 West Center Street Orem, 84057 Utah, U.S.A.
Phone:
866-434-7795
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Firstline Security-Alarm Services missleading Orem Utah
On September 11, 2007 I was contacted by a door to door sales rep for Firstline Security telling be that my home had been selected for a free system and I would only pay monthly momitoring charge. I told the sales rep that we were going to remodel are home, and the front door would be replaced and there would be some entries to the home added. I was told that there was no problim they would come out and move the sencor from old door to new door and if I paid $70 for sencors for the additional doors the tecnicion who installed the system told this to me also. When I contacted Alarm services I was notified on June 5, 2008 would be handling my service they told me that it would cost me $100 an hour and I told what I had been told, I asked how to remove the sencor from the door and I would do it my self they refused so I have not used the system since but have continued to pay. As of June 18, 2009 I stoped the auto payments and contaced Alarm service that I was cancelling my service and the reason why, the conected me to a tecknicion from Firstline and I told him and just said I have to pay. I have also sent them a letter of cancellation.
Bert
Chino, California
U.S.A.
Bert
Chino, California
U.S.A.
4 Updates & Rebuttals
Bert
Chino,California,
U.S.A.
Alarm Services
#2Author of original report
Tue, July 14, 2009
I recived a letter in reponce to my letter. They tell me that I can not cancell unless I pay the balence do on contract . the state unforunate that situation is but I have to pay for them to move sencor to new door.
Bert
Chino,California,
U.S.A.
Alarm Services
#3Author of original report
Tue, July 14, 2009
I recived a letter in reponce to my letter. They tell me that I can not cancell unless I pay the balence do on contract . the state unforunate that situation is but I have to pay for them to move sencor to new door.
Bert
Chino,California,
U.S.A.
Alarm Services
#4Author of original report
Tue, July 14, 2009
I recived a letter in reponce to my letter. They tell me that I can not cancell unless I pay the balence do on contract . the state unforunate that situation is but I have to pay for them to move sencor to new door.
Bert
Chino,California,
U.S.A.
Alarm Services
#5Author of original report
Tue, July 14, 2009
I recived a letter in reponce to my letter. They tell me that I can not cancell unless I pay the balence do on contract . the state unforunate that situation is but I have to pay for them to move sencor to new door.
