- Report: #1368332
Complaint Review: Fitness Repair Parts - St. Charles Montana
-
Author Confirmed
Why?
Fitness Repair Parts
650 N Main Center St. Charles, 63301 Montana, USA
Phone:
636.634.2202
Web:
https://www.fitnessrepairparts.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Fitness Repair Parts Very rude, poor customer service St. Charles Montana
Ordered a treadmill motor. The motor arrived and was professionally installed. The noise issue persisted, so we went on to replace all of the internal electronics (from a different company). After everything was replaced, we realized the new motor was defective. Fitness Repair Parts refused to exchange it because it was after 15 days. I explained the issue, we had no idea it was defective until we replaced the other parts. Their excuse was their "system" does not allow any return after 15 days. I asked for a little common sense because of my situation and they were very rude. Another excuse was most other parts companies don't allow returns at all. I stated this had nothing to do with this issue and again, they were very rude. Avoid this company.
