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  • Report:  #307416

Complaint Review: Fitzgerald Auto Mall - Gaithersburg Maryland

Reported By:
- Montgomery Village, Maryland,
Submitted:
Updated:

Fitzgerald Auto Mall
18707 N. Frederick Ave. Gaithersburg, 20879 Maryland, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I went to Fitzgerald, my local Toyota dealership, with a broken security lock remote control. I bought a new battery for it there and the nice man at service desk changed it for me. The remote still didn't work, so he examined it again and said a chip was smashed. After hearing all the work involved in getting a new one to the tune of approximately $300, maybe more, I set the first appointment available with ther service shop, which was two weeks later, and went home with a broken remote that had a new battery in it.

After second thoughts and some research and great advice, I cancelled the appointment and went to Best Buy. There, I got a brand new Viper system, including installation, for $132.00.

There's more - - that is the first incident.

Stacie

Montgomery Village, Maryland

U.S.A.


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