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  • Report:  #552511

Complaint Review: Fix It By Simoniz And Billy Mays - Internet

Reported By:
Budski - san jose, California, United States of America
Submitted:
Updated:

Fix It By Simoniz And Billy Mays
Internet, United States of America
Phone:
269-768-2512
Web:
www.buyfixit.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Saw the Ad on TV about the scratch removing pen with all the luring other products such as the vacuum etc. It says $19.95 covers all but you have to pay shipping and handling of $9.95. When I made the order it won't directly finish off the process, rather it will lure you first with many product offers of about 6-10 pages I can remember. I indicated no to all the other offers and at the end I was finally noted that the order is done, then to my surprise, the shipping is totalling to $24.95!! The vacuum has a separate shipping charge of $14+!!. So I ended up being charged almost $50 for everything that says it will ship within 3-6 weeks as I did not get their offer of fast shipping for an additional $5!. So i tried to cancel the order RIGHTAWAY by replying through the link that was sent on my email, that was a saturday 1/9/10. Nobody replied the whole day. On monday 1/11/10 I got a reply indicating they are not able to cancel the order as it is already packed. They said once it is packed it won't be cancelled anymore so I tried to call and they insist they can't cancel the order. Sounds ridiculous right? They say the product ships 3-6 weeks if you don't avail of the early shipping of 5$ more but then when you cancel they tell you it was shipped in a blink of an eye. Sounds so ridiculous isn't it. typical of a desperately scamming seller. So After I talked to 2 customer support reps and all the pleading till the yelling, nothing changed. They still insist on ripping you off with their stupid reasoning. I would warn all those people who would be lured to this bait. Do not buy!!. If you want one, you can go to a local (((competitor's name redacted))) store they have one in display for 10 bucks.



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